Deactivate a staff member | Reactivate a staff member
You cannot delete staff members from the system; you can deactivate them so they can no longer access the system.
Deactivate a staff member
- Select Account > Practice Management > General Management > Staff.
- Select Deactivate for the specific staff member.
- Select Deactivate Staff to confirm the deactivation.
The staff member has been moved to the inactive list.
Make sure any task templates assigned to the inactive user are reassigned. The default assignee will become the first active user in the dropdown.
Reactivate a staff member
- Select Reactivate to reactivate the staff member.
- (Optional) To change the staff member's email address, enter the new email address in the Update Email box. For detailed information on the email change process, refer to the email change procedure in the Change DrChrono Account Email Addresses knowledge article.
- Select Reactivate Staff to confirm the reactivation.
Email verification is not required. Reactivated staff members move to the active list.
If you change the staff member's email address, the staff member moves to the pending list until the email change is verified.