Read-Only Plan Features and Restrictions

Contact your account manager about pricing for the read-only plan.

What you can do on a read-only plan

  • 24/7 DrChrono login access with full account access to view all patient records, medical data, and billing information.
  • Export data at your convenience, including using the API.
  • Download clinical notes (though they cannot be edited — see below).
  • Full access to system reports under the Reports menu.
  • Outbound faxes only — you can send faxes from your fax line.

What's restricted or unavailable on a read-only plan

  • Cannot create new appointments (on the web or using the API) or send new claims to existing appointments.
  • Inbound faxes are disabled — your fax line can only send outbound faxes.
  • Text reminders, email reminders, and phone communication are disabled.
  • Limited access to billing reports.
  • Clinical notes cannot be changed once on the read-only plan.