Reset Staff Passwords

You can reset a staff member's password on the Staff page.

Reset a staff member's password

1. Select Account > Practice Management > General Management > Staff. 
2. Select View.

3. Select Edit to open the Update Staff drawer.

4. Select Reset Password.

A password reset link is sent to the staff member's email address, and remains valid for 72 hours.

5. The staff member selects the reset password link in their email.
6. After they are done resetting their password, the staff member must log in again with their new credentials.