Reset a staff member's password
-
Select Account > Practice Management > General Management > Staff.
-
Select View.

- Select Edit to open the Update Staff drawer.

- Select Reset Password.

The system sends a password reset link email to the staff member, and it remains valid for 72 hours.
- The staff member selects the reset password link in their email.
- After they are done resetting their password, the staff member must log in again with their new credentials.