Reset Staff Passwords

Reset a staff member's password

  1. Select Account > Practice Management > General Management > Staff. 
  2. Select View.

  1. Select Edit to open the Update Staff drawer.

  1. Select Reset Password.

The system sends a password reset link email to the staff member, and it remains valid for 72 hours.

  1. The staff member selects the reset password link in their email.
  2. After they are done resetting their password, the staff member must log in again with their new credentials.