You can create new accounts without requiring an email address if your practice group has the practice-wide enforced single sign-on authentication feature (force SSO) enabled. For more information about force SSO, refer to Request SSO for Your Account.
The DrChrono Support team manages practice group settings. Create a support case to enable force SSO for your practice group.
If force SSO is enabled, live chat support is unavailable because an email address is required to create a support case. To access live chat support, users must add an email address.
You can create new staff accounts without requiring an email address.
Select Account > Staff Members > Staff tab > Add Staff Member. The Email address field shows, but it isn't required.
