Google Reserve Configuration Guide

Set up Google Reserve | Before going live

Google Reserve connects FrontOffice+ Self-Scheduling with a practice's Google Business Profile, so patients can book appointments through Google Search and Google Maps. You continue to manage availability and scheduling rules in FrontOffice+, and you can configure Google Reserve separately for each office or location.

Set up Google Reserve

Turn on Self-Scheduling

• Go to Self-Scheduling Workflows.
• Confirm Self-Scheduling is turned on.

Turn on Google Business Profile Sync

• Under Self-Scheduling settings, turn on Google Business Profile Sync.
• This turns on the connection used for booking through Google Maps and the Google Business Profile.

Select the location

• Go to Locations (Offices).
• Find the office that should be available through Google.
• Select Show under Additional Settings to open the location-specific configuration.

Turn on Google Reserve

• Turn on Google Reserve for the selected location.
• Repeat the configuration for each location that should offer booking through Google. You can only use one FrontOffice+ link or hashtag per Google Business Page.

Complete the Google Reserve information

Enter the information associated with the location's Google Business Profile:

• Address registered in Google Maps: Use the location's address as registered on Google.
• Name: Practice or location name.
• Specialty: Practice specialty.
• State
• City
• ZIP Code
• Phone: Location's contact number.
• Website: Website associated with the location.

Before going live

• Confirm Self-Scheduling is turned on.
• Turn on Google Business Profile Sync.
• Turn on Google Reserve for the applicable locations.
• Verify the address and location information.
• Confirm the appropriate scheduling configuration and availability are active in FrontOffice+.
• Repeat the setup for any additional offices that should support Google booking.