No Show Predictor

Show the No Show Predictor widget | No Show Predictor overview | Edit appointment communication

No Show Predictor uses AI to assign a risk score to each appointment, helping your practice identify which upcoming visits are most at risk of a no-show. This score displays on the No Show Predictor widget on the Dashboard, giving your staff clear visibility into potential no-shows and allowing you to take proactive steps.

Show the No Show Predictor widget

To show the No Show Predictor widget on a dashboard, do one of the following:

• While adding a new dashboard, select the No Show Predictor checkbox under Provider.

• Select the gear icon to open the Dashboard Management side panel, select the pencil icon for the specific dashboard (opens the Edit Dashboard side panel), select the No Show Predictor checkbox under Provider, and then select Save Dashboard.

No Show Predictor overview

The list pulls the current date's appointments based on the user's location and is initially ordered by the most current date and time. 

• You can filter by appointment date, location, and no-show level. 
  • Appointment Date: Defaults to the current date
  • Location: Defaults to the user's current office
  • No Show Level: Defaults to all levels
• Select the patient's name to open the patient chart.

Edit appointment communication

You can track additional communication with patients at risk of no-show, providing your practice with greater control over scheduling and enabling proactive outreach to confirm these appointments. Reduce unfilled appointment slots due to no-shows by ensuring patients receive timely care and directing outreach efforts where they are most needed, rather than applying the same approach to all patients.

1. In the No Show Predictor widget, select the pencil icon to add a communication record for the patient.

The Edit Appointment Communication side panel opens.

2. Complete the fields and select Save Changes.