Popular Articles

  1. How do I submit proof of timely filing to insurance?

    If your claim is denied for timely filing, you can appeal the claim with the proof of timely filing if it was filed within the payer's established guidelines. Hover over the Billing tab and select Live Claims Feed .  Filter by the pat...
  2. Creating and Managing Patient Statements

      On DrChrono's Apollo or Apollo Plus plan, you have the ability to send and manage your patient statements through the Patient Statements page. Hover over Billing on your DrChrono navigation bar and select Patient Statements . Once you...
  3. Patient Chart Permissions

    Learn how to set up patient chart permissions.
  4. Creating a New Request : EHI Export

    Learn more about creating a new EHI export request.
  5. Patient Chart Summary Updated

    The Patient Summary provides providers and medical staff with a brief overview of the patient before the visit.
  6. How Do I Post an Interest Payment from a Payer?

    Sometimes, when a payer does not respond within a certain period, they are required to pay interest in addition to any reimbursement that is due for services rendered. The payment needs to be posted so it is recorded and your records will bala...
  7. How does Live Claims Feed work?

    The Live Claims Feed allows you to see and filter your claims in multiple ways to make them easier to work. Let’s look at each filter and the function it allows: Hover over the Billing tab and select Live Claims Feed Office fil...
  8. Adding and Setting Up Consent Forms

    Consent forms can be uploaded to your DrChrono account for easy association to appointments or for staff accessibility and storage. Our consent form interface is designed to be easily integrated into your practice and can streamline obtaining your...
  9. Adding or Changing a Device for Multi-Factor Authentication with ID.me

    After you have had your identity verified through ID.me and been approved in DrChrono, you can send electronic prescriptions for controlled substances (EPCS). With ID.me there are two ways you can perform multi-factor authentication (MFA) to ...
  10. How do I set up Two-Factor Authentication (2FA) in my account?

    What is Two-Factor Authentication (2FA)? Two-Factor Authentication (2FA) is a security measure that safeguards your account in the event your login credentials become compromised. With 2FA, your mobile device becomes linked to your login credent...