Popular Articles

  1. Printing and Downloading Your Clinical Notes

    You can print all of the clinical notes for a particular patient or group of patients based on criteria available in the Clinical Notes section of the software. Follow the steps below to generate a message in your Message Center with the clinical ...
  2. How Do I Set Up Courtesy Billing and How Does it Work?

    In a courtesy billing scenario, a patient pays the full cost for their care upfront and the practice then files a claim on the patient’s behalf, as a courtesy, to have the insurance company reimburse the patient directly. ...
  3. OnPatient Onboarding/Check-In Overview

    Patients can use the OnPatient portal to check in for their appointment before visiting your office.  Your patients can onboard/check in through the OnPatient website or iOS application and have all their information saved in DrChrono.  Within ...
  4. How to review and/or update credit card details in Netsuite

    Reviewing or updating your payment method in Netsuite is quick and easy. Here's how: Login to the Customer Center Select Make a Payment from the Billing menu and then scroll down to section 2 Enter Credit Card Informati...
  5. Patient Data Export

    In the event you need to export the patient data from your DrChrono account, you will need to work with your account manager to complete the process.   If you do not remember your account manager's contact information you can email accountmanager...
  6. Release Notes for DrChrono Web 2024-09-26

    Check out our release notes to learn about our latest enhancements to your DrChrono web experience.
  7. Forgotten Password: How do I reset my password?

    If you are locked out of your account, you may reset your DrChrono password at the login screen. For logged-in users, the login screen will redirect you to either your dashboard or calendar, based on your account settings. To change your password ...
  8. Using the Scheduling Widget

    DrChrono's scheduling widget allows you to link your schedule to your website. Separate from OnPatient appointment scheduling, the scheduling widget lets you put a direct link into your website so that patients can make appointments when visitin...
  9. Importing Data into DrChrono - Official FAQ

    Moving patient data to DrChrono has never been easier. The FAQ below addresses most questions you may have about transferring your data. If your question/answer is not listed here, please reach out to your DrChrono representative or log a support ti...
  10. How do I unlock a clinical note?

    A clinical note can be unlocked by following the below steps. 1. Navigate to Clinical > Clinical Notes . Note: You can also open a clinical note through the appointment window or the appointments section of a pat...