Popular Articles

  1. UB04 Box 74 - Where do I add the Principal Procedure Code for an institutional claim?

    For inpatient claims where a procedure was performed, the claim must include the procedure code(s) and dates on which they were performed. This field is not currently required on outpatient claims. Be sure to check t he Medicare Claims Processin...
  2. What is an NDC and Why Do I Need To Include It?

    NDC is an industry acronym that stands for National Drug Code . It is a unique 10-digit code that is universal for human drugs in the United States and is present on all drug packages in the United States. Payers require this information ...
  3. Editing Your Name, Timezone, Personal Details, and Contact Information

    Your name, time zone, personal details, and contact information will appear on many pages and documents in DrChrono. This guide will explain how to change your settings, as needed, so that your DrChrono account is updated with your accurate details....
  4. Allocated vs Unallocated Patient Payments

    A very convenient feature of DrChrono's patient payment section is the ability to "hold" patient payments, without associating them with a specific patient appointment. This is especially helpful if a patient pre-pays for a service. Here is...
  5. Release Notes - December 17, 2025

     
  6. FAQ: DrChrono Lab Integrations, Health Gorilla, Labcorp, Quest Diagnostics, and Lifepoint

    Q: What labs can I use with DrChrono? A: DrChrono EHR integrates with four third-party organizations that you may use for your labs: Labcorp, Quest Diagnostics, Lifepoint, and Health Gorilla. Labcorp and Quest Diagnostics directly provide clinic...
  7. How Do I Post an Interest Payment from a Payer?

    Sometimes, when a payer does not respond within a certain period, they are required to pay interest in addition to any reimbursement that is due for services rendered. The payment needs to be posted so it is recorded and your records will bala...
  8. DrChrono Payments: WorldPay Common Failure and Decline Codes

    While processing payments with DrChrono Payments, you may come across one of the following failure or decline codes.  The information below lists the common failure and decline codes, what they mean, and what the suggested next step should be.   ...
  9. Manage Roles in Permissions Administration

    Learn how to manage roles in Permissions Administration.
  10. Release Notes - January 28, 2026