Popular Articles

  1. How to fix a claim rejected stating “RELATED CAUSES CODE: REQUIRED; MUST INDICATE ACCIDENT FOR PAYER. “

    If the patient's services are the result of an accident, the payer will want that information disclosed on the claim. The directions below will show you how to add the information so the claim can be resubmitted and processed. Hover over...
  2. Quest Label Printing

    Quest Specimen Labels in DrChrono In DrChrono, DYMO label printers can be used to print Quest Diagnostics specimen labels directly from the EHR. In order to print, you will need to install the required DYMO software. IMPORTANT - Do not conn...
  3. Using the Scheduling Widget

    DrChrono's scheduling widget allows you to link your schedule to your website. Separate from OnPatient appointment scheduling, the scheduling widget lets you put a direct link into your website so that patients can make appointments when visitin...
  4. OnPatient Onboarding/Check-In Overview

    Learn more about OnPatient onboarding/check-in overview.
  5. What is Incident-to Billing?

    In medical billing, there are situations where a service is provided by one provider but then billed under a different billing provider; it is referred to as incident-to-billing . There are very specific parameters that must be met f...
  6. UB04 Box 74 - Where do I add the Principal Procedure Code for an institutional claim?

    For inpatient claims where a procedure was performed, the claim must include the procedure code(s) and dates on which they were performed. This field is not currently required on outpatient claims. Be sure to check t he Medicare Claims Processing ...
  7. How to handle API Errors

    In this article, we will discuss the various API errors that you may encounter. The goal here is to provide awareness of our error types and provide a few ways you can handle them. 4XX Level Errors 400 - Bad Request 401 - Unauthorized 4...
  8. How do I edit my contact information?

    One of the first steps you will want to do when setting up your DrChrono account for the first time is to enter all of your contact information. This includes your name, specialty, website, phone numbers, and all of the necessary information to get ...
  9. How Do I Print Superbills Individually, for a Single Day or a Date Range?

    You can print superbills, aka itemized receipts, from a few different places individually or in bulk for a day or date range. Individually you can print from either the appointment window or the billing details screen in the Live Claims Feed. You ...
  10. Customize the Patient Chart Sidebar

    Customize the patient chart sidebar from within the patient chart or from Patient Chart Settings.