Popular Articles

  1. Adding a Payer In DrChrono

    Adding Insurance Payers In DrChrono, you have the option to add a payer if needed. What is a payer? A payer is an insurance company, auto accident insurance,  worker compensation plan, or durable medical equipment carrier that pays a pa...
  2. ePS Payer List (G-M) - April 12, 2024

    Create Date: 03/08/2024 Payer Name Payer Id Convert To Payer Id State EDI 837P EDI 837I EDI 837D ERA 835 837 Enrollment 835 Enrollment Gallagher Bassett Services WX917 TP057 ALL X X X ...
  3. Compatible iOS Versions and Devices Supported by DrChrono

    Learn more about compatible iOS versions supported by DrChrono.
  4. Allocated vs Unallocated Patient Payments

    A very convenient feature of DrChrono's patient payment section is the ability to "hold" patient payments, without associating them with a specific patient appointment. This is especially helpful if a patient pre-pays for a service. Here is...
  5. HCFA 1500 Box 17 - How do I print the referring/supervising provider's information

      There are 2 different ways to print the referring provider's information in box 17 on the HCFA 1500 form.  Persistent - You can enter into the patient's demographics so that it will appear on all of the patient's future appointment...
  6. UB04 Box 26 - Utilizing a claim ID from a claim form

    Each patient appointment within DrChrono will be assigned a unique claim ID number automatically. This number will be transmitted to the payer with each submitted claim. On the HCFA-1500 form , it will print in box 26 under the label "Pati...
  7. Importing your Contact Lists

    If you're on our paid plan, you can submit a support ticket . If you're still in implementation, be sure to check with your implementation specialist. You can use a basic CSV (comma-separated value) file with referral contact inform...
  8. How Do I Bill For a No-Show Appointment?

    If a patient does not show up for an appointment and your office has a policy of charging if not canceled within a certain time frame, you can bill the patient a fee for that missed visit by using custom codes. Navigate to Billing > New ...
  9. Change DrChrono Account Email Addresses

    Learn how to change the email address you used when you created your DrChrono account.
  10. How do I edit my contact information?

    One of the first steps you will want to do when setting up your DrChrono account for the first time is to enter all of your contact information. This includes your name, specialty, website, phone numbers, and all of the necessary information to get ...