Edit an office's basic information | Change an office's visit type | Reorder offices
You can update office details, including the office name, address, phone number, and exam room information, and change the primary provider assigned to an office, in the Basic section of the Offices page.
For practice groups with multiple office locations, search by office name to narrow your list.
Edit an office's basic information
- Select Account > Practice Management > General Management > Offices.
- Select View for a specific office to open the Basic section for that office.
- Select Edit to open the Edit Office side panel.
- Make your changes and select Save Changes.
Change an office's visit type
The visit type controls which appointments can be scheduled at an office in DrChrono, the online scheduling widget, OnPatient, and the API.
- In Person: Only in-person appointments
- Hybrid: In-person appointments and video visits
- Telehealth: Only video visits. The office time zone field is hidden because video visits use the provider's time zone.
- Select Account > Practice Management > General Management > Offices.
- Under Visit Type, select whether the office is in-person, hybrid, or telehealth.
If you selected Telehealth, a confirmation window opens, which shows the number of upcoming in-person appointments at the office. Select Save Changes.
If a staff member edits an existing appointment to a type the office does not allow, an error message appears, and the change is not saved.
Reorder offices
Hover over the drag dots icon 
(the cursor changes to a grab cursor) and then drag and drop to reorder the office list.
