New Articles

  1. Customize the Patient Chart Sidebar

    Customize the patient chart sidebar from within the patient chart or from Patient Chart Settings.
  2. Timely Filing Letter

    For customers utilizing ePS (eProvider Solutions) Clearinghouse, a new Timely Filing Letter with claim-specific information is at your fingertips, should you need to file an appeal for a Timely Filing Denial.  Navigate to Billing > Live Clai...
  3. POS 12 and HCFA Box 32

    Per the Centers for Medicare and Medicaid Services (CMS), when providing telehealth services to a patient while they are at their home residence, the POS code listed in box 24B must be 12- Home.  It also needs to match the patient's home address.   ...
  4. Billing from the appointment window

    Here is how to bill a patient's claim directly from the appointment window.  There is a  video  below that will walk you through the screen.   ...
  5. Product/Procedure Report: Summary Tab

    The Product/Procedure Report will show you what CPT/HCPCS/Custom codes have been billed throughout your practice and detailed patient information if you need to dig deeper.  Offices use this report to identify their office's most-used procedures a...
  6. Product/Procedure Report: Details Tab

    The Product/Procedure Report will show you what CPT/HCPCS/Custom codes have been billed throughout your practice and detailed patient information if you need to dig deeper.  Offices use this report to identify their office's most used procedure an...
  7. ePS Claim Validation

    Customers utilizing eProvider Solutions (ePS) can now validate claims on demand.  This ability will identify any errors quickly and allow for correction before the claim is submitted to the clearinghouse for processing.   Navigate to Billing...
  8. What is the Info Column?

    The Info column in the Live Claims feed displays a green S when the claim is in a billing status, indicating that it will be sent to the clearinghouse on the next submission file. ...
  9. Dashboard Tutorial Video

    This video shows how to use the Dashboard.
  10. DrChrono Roadmap Portal

    Use the DrChrono roadmap portal to preview new features and enhancements that are coming soon.