New Articles

  1. Collections Analysis: Video

    Created On: 04/09/2025 in Billing Billing Reporting Collections Analysis
    A video walk-through of the Collections Analysis Report. ...

  2. Insurance Payer Mix: Video

    Created On: 04/09/2025 in Billing Billing Reporting Insurance Payer Mix
    A video walkthrough of the Insurance Payer Mix Report. ...

  3. Rejection Report: Video

    Created On: 04/09/2025 in Billing Billing Reporting Rejection Analysis Report
    A video walk-through of the Rejection Analysis Report. ...

  4. Denial Analysis Updates: Video

    Created On: 04/08/2025 in Billing Billing Reporting Denial Analysis Updates
    A video walk-through of the Denial Analysis Report. ...

  5. Patient Chart Demographics

    Created On: 04/07/2025 in Clinical Patient Chart Chart Optimization
    Learn more about DrChrono's improved patient demographics.

  6. Consent Forms vs. Check-In Process

    Created On: 04/07/2025 in Patient Management Consent Forms
    Explore the differences between consent forms vs. the onpatient portal and check-in app.

  7. Customize the Patient Chart Sidebar

    Created On: 04/03/2025 in Clinical Patient Chart Chart Optimization
    Customize the patient chart sidebar from within the patient chart or from Patient Chart Settings.

  8. Timely Filing Letter

    Published On: 04/03/2025 in Billing Billing Workflow Timely Filing Letters
    For customers utilizing ePS (eProvider Solutions) Clearinghouse, a new Timely Filing Letter with claim-specific information is at your fingertips, should you need to file an appeal for a Timely Filing Denial.  Navigate to Billing > Live Clai...

  9. POS 12 and HCFA Box 32

    Created On: 04/02/2025 in Billing Billing Workflow Place of Service (POS) codes
    Per the Centers for Medicare and Medicaid Services (CMS), when providing telehealth services to a patient while they are at their home residence, the POS code listed in box 24B must be 12- Home.  It also needs to match the patient's home address.   ...

  10. Billing from the appointment window

    Created On: 04/02/2025 in Billing Billing Basics
    Here is how to bill a patient's claim directly from the appointment window.  There is a  video  below that will walk you through the screen.   ...
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