Popular Articles

  1. How do I complete the Onboarding Forms prior to an appointment?

    When you schedule an appointment with your healthcare provider, either online or with the office, you may be asked to fill out onboarding forms through OnPatient to get your health records set up with your provider. Navigate to the Appointme...
  2. Form Builder Overview

    Before building your form, we recommend reviewing Best Practices for Building Custom Forms designed to help you make the most of the clinical notes feature. DrChrono's Form Builder allows you to create and customize your clinical templates...
  3. UB04 Box 66 - Procedure Code Qualifier

    On both professional and institutional claims, the billing provider must disclose whether ICD-9 or ICD-10 codes are being utilized. Since October 1, 2015 claims have been required to use ICD-10 coding. DrChrono will automatically print procedu...
  4. Individual vs Organizational NPIs

    National Provider Identifier (NPI) A National Provider Identifier (NPI) is a 10-digit numerical unique identifier and a Health Insurance Portability and Accountability Act (HIPAA) standard. NPI replaced the numerous different provider numbers p...
  5. DrChrono Payments: Processing a patient refund

    DrChrono Payments makes it easy to issue refunds to your patient directly from your DrChrono account. Any refunds must be processed through the web, not on a mobile device. Navigate to Billing > Patient Payments > Payments tab ...
  6. Billing Status: What Do They Mean?

    DrChrono uses statuses on appointments/claims to know, at a glance, where claims are in the RCM process.  These statuses are in the Live Claims Feed.  Navigate to Billing > Live Claims Feed . Once you select your date range, press the blu...
  7. How to print Supervising Provider details on the HCFA-1500 form

    Adding Supervising Provider Details on the HCFA-1500 Form If you need to activate a supervising physician for your office, please reach out to your Account Manager or support . Once activated, you can print those details on your HCFA-1500 fo...
  8. DrChrono Access Logs

    The Audit Log includes DrChrono access logs so you can see when and what account changes are made when a DrChrono team member accesses your account.
  9. Add a Clinical Trial Number to Your Claim

    If you or your office is participating in treating patients involved in a clinical trial, often the clinical trial registry number is required to be present on the claim in box 19 on a paper HCFA 1500 claim form or loop 2300 REF02 for an electron...
  10. UB04 Box 16 - How to add a discharge hour to an institutional claim

    DrChrono makes it easy to add the discharge hour to your patient's claim. It can be done right within the patient's encounter. Navigate to Billing > Live Claims Feed > Inside the patient's appointment > Right column > Info tab ...