Popular Articles

  1. HCFA 1500 Box 21 - Procedure Code Qualifier

    On both professional and institutional claims, the entity must disclose whether ICD-9 or ICD-10 codes are being utilized. Since October 1, 2015 claims have been required to use ICD-10 coding. DrChrono will automatically print the procedure code...
  2. ePS Payer List (G-M) - April 12, 2024

    Create Date: 03/08/2024 Payer Name Payer Id Convert To Payer Id State EDI 837P EDI 837I EDI 837D ERA 835 837 Enrollment 835 Enrollment Gallagher Bassett Services WX917 TP057 ALL X X X ...
  3. How to avoid claim filing indicator rejections

    One required element when submitting electronic claims is the claim filing indicator code. It identifies to the payer what type of claim is being submitted. When a patient has multiple insurances, it also indicates which payer is primary. ...
  4. How to Submit a Claim to an Insurance Company

    You can submit claims from two different screens. Follow the steps outlined below to submit the claim from the Live Claims Feed screen: Hover the cursor on Billing and select Live Claims Feed . Enter the Patients name or Chart ID and ...
  5. How to Bulk Lock Clinical Notes

    DrChrono has implemented a feature to save you time by allowing clinical notes to be locked in bulk, instead of individually. If you would like this feature turned on, please reach out to your account manager or support . 1. Hover the curs...
  6. Exporting Patient Demographics

    DrChrono offers you a way to export your patient demographics. 1. Go to Patients > Patient List . 2. In the top right corner of the page you will see a button that says Export (CSV) please click on it. 3. You will see a c...
  7. Time Zone Support

    For practices that have offices, patients, and/or providers across different time zones, it can be a challenge to schedule patients and providers when factoring in the time zone variable. DrChrono has introduced a feature to better support this pro...
  8. How do I give my doctor information about a medical issue?

    To contact your doctor about a medical issue or to provide them with medical information, we would suggest that you either call your healthcare professional's office directly or contact them using OnPatient's Secure Messaging feature. Learn more a...
  9. How do I sync my DrChrono calendar to my Google Calendar?

    With DrChrono you can sync your DrChrono calendar to your Google Calendar. This feature is designed to provide a convenient way to quickly glimpse at your day's schedule but is not a replacement for the DrChrono scheduling system. Limita...
  10. What does PRNT mean when it is part of the payer id?

    Payer ID PRNT Insurance payers use what is called a payer ID to route claims to the correct insurance company, or payer. Some insurances have the same payer ID among all clearinghouses, while others may differ. You can find the payer ...