Popular Articles

  1. Patient Data Export

    In the event you need to export the patient data from your DrChrono account, you will need to work with your account manager to complete the process.   If you do not remember your account manager's contact information you can email accountmanager...
  2. Add Providers

    Learn how to add a provider to your DrChrono account.
  3. OnPatient Onboarding/Check-In Overview

    Learn more about OnPatient onboarding/check-in overview.
  4. Date of Current Illness vs Initial Treatment date; what is the difference?

    Many different scenarios would require a specific date (other than the date of service) to be listed on the claim form. Two of the most common are the Date of Current Illness, Injury, or Pregnancy and the Initial Treatment date. Below w...
  5. Connecting Square to your DrChrono Account

    DrChrono's integration with Square makes it easy to take credit card payments in one place without having to log in to a different site. You can easily connect Square to your DrChrono account. Navigate to Account  >  Provider Se...
  6. DrChrono Payments Stripe: If the device will not read the credit card

    Troubleshooting the BBPOS device when it is not reading the card: General issues Press the power on button to turn on the BBPOS device again. The card reader will automatically connect with your smartphone or tablet again. The...
  7. HCFA 1500 Box 19 - How Do I Add a Billing Note

    Occasionally, you might need to add extra information to Box 19 on the HCFA claim form that will be transmitted to the payer with the claim. DrChrono makes it easy to add whatever you need. Once inside the appointment ( Billing > Live C...
  8. Immunization Records

    Learn more about immunization records.
  9. How do I print out all medical records for a patient?

    If you need to print out all of the clinical notes for a patient, you can easily do so in from the Clinical Notes menu in your account. 1. Please hover your cursor over Clinical and click on Clinical Notes . ...
  10. Using the Scheduling Widget

    DrChrono's scheduling widget allows you to link your schedule to your website. Separate from OnPatient appointment scheduling, the scheduling widget lets you put a direct link into your website so that patients can make appointments when visitin...