Popular Articles

  1. How Do I Post an Interest Payment from a Payer?

    Sometimes, when a payer does not respond within a certain period, they are required to pay interest in addition to any reimbursement that is due for services rendered. The payment needs to be posted so it is recorded and your records will bala...
  2. How many NPI numbers/tax IDs can I have associated with my account?

    Learn how many NPI numbers/tax IDs you can have associated with your account.
  3. Patient Payments in DrChrono

    DrChrono provides several ways to process patient payments. This article will provide the resources for you to familiarize yourself with the different options so you can set your office up to efficiently process patient payments. The ...
  4. UB04 Box 69 - Where do I add the admitting diagnosis on an institutional claim?

    The patient's admitting diagnosis must be printed in box 69 on the UB04 institutional claim form. DrChrono makes it easy to add to your patient's claim. Navigate to Billing > Live Claims Feed > inside patient's appointment > Line items transa...
  5. UB04 Box 70 - When do I need to use a Patient Reason for Visit Code?

    Patient reason for visit codes is required on institutional claims when the Type of Bill is 013X (hospital outpatient) and 085X (Critical Access Hospital) when the type of visit codes are 1, 2, or 5 and revenue codes 045X, 0516, or 0762 are billed. ...
  6. Create Staff Member Accounts

    Learn how to create staff member accounts.
  7. How to print Supervising Provider details on the HCFA-1500 form

    Adding Supervising Provider Details on the HCFA-1500 Form If you need to activate a supervising physician for your office, please reach out to your Account Manager or support . Once activated, you can print those details on your HCFA-1500 fo...
  8. Customize the Patient Chart Header

    Customize the Patient Header from within the patient chart or from Patient Chart Settings.
  9. Tebra, PatientPop Support Resources

    Tebra (PatientPop) Support Resources Tebra Customer Care provides support for all users through phone and in-app ticketing system - accessible 24/7 Phone: (866) 938-3272   Open Monday-Friday; 5:00am – 4:00pm Pacific Time (*closed weekends an...
  10. Pairing your M2 Device to your DrChrono account

    Before you begin the pairing process between your  DrChrono  EHR app and the M2 device, please ensure that the following steps are completed:     Step 1: Charge the M2 Device   Important:  Ensure the M2 device ...