Popular Articles

  1. Deleting a payment in the Patient Payments system

    If there is an error in a payment posted, best practice is to counter-post a correction that will keep a record of the error and subsequent correction instead of deleting the payment, which will remove all records of it. ( How to enter a correctio...
  2. UB04 Box 74 - Where do I add the Principal Procedure Code for an institutional claim?

    For inpatient claims where a procedure was performed, the claim must include the procedure code(s) and dates on which they were performed. This field is not currently required on outpatient claims. Be sure to check t he Medicare Claims Processing ...
  3. Ordering Labs in DrChrono from the Patient's Chart

    1. Log in to your DrChrono account and open a patient chart. From the menu bar on the left click on Lab Orders . 2. In the following screen click on the green + New Order button then choose the preferred lab from the drop-down menu. ...
  4. What versions/generations of iPad and iPhone are supported by DrChrono?

    Supported iOS Devices in DrChrono DrChrono currently supports all Apple hardware running iOS versions 14 and later and all compatible devices. Apple does not support all devices in each iOS release and will periodically discontinue support f...
  5. Using Health Gorilla in DrChrono

    We've now integrated with Health Gorilla to give our customers greater access to electronic labs. Your account plan type needs to be a Hippocrates or above for the integration with Health Gorilla. 1. To get started go to healthgorilla.c...
  6. Creating and Using Reminder Profiles

    A reminder profile is a preset list of reminders you can choose from to alert your patients of their upcoming appointments. Reminder profiles are easy to set up and provide an efficient way to remind your patients via email, text, and phone calls. ...
  7. Importing your Contact Lists

    If you're on our paid plan, you can submit a support ticket . If you're still in implementation, be sure to check with your implementation specialist. You can use a basic CSV (comma-separated value) file with referral contact inform...
  8. Labcorp Label Printing

    Labcorp Specimen Labels in DrChrono In order to print Labcorp specimen labels, you must use a standard office printer. Labcorp labels do not print using a DYMO printer as Quest labels do. Please use Labcorp 8-Label paper when printing Labc...
  9. How to print Supervising Provider details on the HCFA-1500 form

    Adding Supervising Provider Details on the HCFA-1500 Form If you need to activate a supervising physician for your office, please reach out to your Account Manager or support . Once activated, you can print those details on your HCFA-1500 fo...
  10. Sending a Referral (Web)

    Learn more about sending a referral via the web.