Updated Articles

  1. Create Offices - Beta New

    Learn how to create and set up offices.
  2. Edit Basic Office Information - Beta New

    Edit basic office information in the Basic section of the Offices page.
  3. Edit Basic Office Information

    Edit basic office information in the Basic section of the Offices page.
  4. S710 Card Reader: Quick Start Setup Guide

    Use this guide to connect a new S710 card reader to  DrChrono  Payments. Once it's connected, your practice can start accepting tap, chip, and swipe payments.   Requirements:  DrChrono  Payments must be turned on, with a Stripe...
  5. Rejection Report: Drill In tab

    The Drill In tab will show detailed information that meets the set parameters. Pressing the three horizontal dots at the top right of the screen will expose options to view the information in presentation mode or to schedule the report t...
  6. Rejection Report: Detail tab

    The Detail tab on the Rejection report will allow you to see detailed information regarding the clearinghouse or payer rejections received by your office.  There are many options for you to select from, including: Date - Date or Date Range ...
  7. Rejection Report: Overview

    The Rejection Report lets your practice see, at a high level, which claims the clearinghouse and/or payer rejected and what your monthly clean claim rate is.  It also lets you drill down into details to identify trends and root causes. ...
  8. Reimbursement Analysis Report: Video

    A video walkthrough of the Reimbursement Analysis Report. ...
  9. Reimbursement Analysis Report: Details tab

    The Details tab will give you patient-level information that corresponds to the parameters set. Pressing the three horizontal dots in the top-right corner of each panel will expose options to schedule the report to run at a preset cadenc...
  10. Reimbursement Analysis Report: Reimbursement tab

    The Reimbursement tab allows you to set several different parameters for the report, including: Provider - Select one, several, or all  Office - Select one, several, or all Claim Type - Select Professional,  Institutional, or both Payment Pro...