Updated Articles

  1. ePS Reconnection Payer List (N-Z) as of 5.17.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF36398 36398 NAMM OF ILLINOIS P No NO ...
  2. What happens with my ERAs?

    DrChrono will continue to receive ERAs from Change Healthcare (once they are back online) for your account and they will post as usual, even if you submit a request to change your clearinghouse to eProvider Solutions (ePS). Once your payer E...
  3. Turning On and Turning Off Your Sample Data

    The Sample Data option in DrChrono is a great way to familiarize yourself with the DrChrono EHR before adding actual patient data. It is designed to be turned on so you can practice and learn the DrChrono platform and turn off and remove the d...
  4. Why use DrChrono billing?

    DrChrono's billing will give you remarkable savings on your employee cost and provide worry-free billing services you can rely on. When on DrChrono's Apollo Plus plan you have the added bonus of working with our expert team of nationally certif...
  5. What are the system requirements to use DrChrono?

    DrChrono EHR works on any Windows or Mac computer with internet access and most iOS devices. However, a few minimum requirements must be met in order to use the DrChrono EHR. Please check the list of supported software and hardware requirements belo...
  6. Bulk Appointments

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  7. How to Set Up Online Scheduling

    Watch this video to learn how to set up online scheduling. Having trouble viewing this video? Click here ...
  8. Archiving and Changing Offices

    Practice groups change over time, and when they do, changes need to be made in order to keep your EHR updated. For example, you are moving locations. If a provider is removed from a practice group, their office will still remain. If you have any...
  9. Refilling a Medication on the iPad

    There are two types of refills: new prescriptions and refill requests from a pharmacy. Each method has its process and we'll review how to access each. Refills via New Prescriptions To create a refill via a new prescription, search for...
  10. Appointment Templates: Associating Offices, Exam Rooms, Dates, and Times with Appointment Profiles

    Appointment templates are blocks of time during which a provider usually sees appointments with the same profile. These may have a longer duration than the corresponding profile, in which case they may allow multiple appointments to be booked dur...