Updated Articles

  1. Splitting a Fax

    If you receive a fax that you need to split between patients or if you need to split multiple pages of a fax into different documents for 1 patient, you can do so through the message center. 1. Navigate to the message center ( ) and open ...
  2. Upgrading your ID.me Account for Liveness

    DrChrono's identity proofing partner, ID.me , is improving their process of identity verification to the highest standards set by the National Institute of Standards and Technology ( NIST ). See our FAQ later in this article. Once you h...
  3. Canceling a Prescription

    You can easily cancel or discontinue prescriptions originally sent out of DrChrono. This feature saves time by allowing you to cancel medications electronically instead of having to call the pharmacy. It also reduces redundant renewal processes a...
  4. How to Delete or Reschedule an Appointment on the iPhone

    Within the DrChrono EHR app , you can delete or reschedule an appointment as you would with the browser-based EHR. When you make changes to your appointments on your mobile device, those changes will automatically sync with the cloud and will refle...
  5. Batch Ordering Schedule II Controlled Substances

    If you need to order a schedule II controlled substance medication for a 90-day supply, for example for patients who maintain the same prescription, you can do so using the Batch button when sending a prescription from a patient's chart. This will...
  6. CPT 2023 - Are you ready?

    Each year, the AMA releases new and revised codes that reflect what is happening in medicine and upon feedback received from medical providers. New technology, new viruses/illnesses, and new understandings are all considered whe...
  7. CMS Measure ID 117: Diabetes: Eye Exam (CMS131v10)

    You can easily enter data in DrChrono to sync with Healthmonix MIPSpro. You can enter some data in multiple places. Please see our article on all the areas in DrChrono where you can enter data for reporting with Healthmonix MIPSpro. Your ...
  8. High Priority Practices Guide of the Safety Assurances Factors for EHR Resilience (SAFER) Guides

    You can attest to the completion of the SAFER self-assessment measure in your Healthmonix MIPSpro account. Description Conduct an annual assessment of the High Priority Practices Guide SAFER Guides beginning with the 2022 performance perio...
  9. I forgot my OnPatient password. How do I reset it?

    1. Visit onpatient.com and click Login . 2. Select I forgot my password . 3. Enter the email address that is associated with your OnPatient account*, and click Recover Password . You will receive an ema...
  10. OnPatient Overview Video

    Please watch this video for an overview of the OnPatient portal and experience. Please contact your provider with any questions. ...