Updated Articles

  1. How do I use the Billing Log?

    The DrChrono Billing Log keeps track of all the billing-related actions that happen in your practice. Any time any member of your practice executes an action that affects billing, it will be documented in the billing log.  To access the b...
  2. Save Time with Auto Eligibility Checks

    With DrChrono Real-Time Eligibility you can automatically check patient eligibility prior to a scheduled appointment, saving you the time of running the checks manually.  To configure an eligibility check to run automatically navigate to ...
  3. How to Change the Place of Service (POS) for a Specific Appointment

    To change the place of service (POS) for a specific appointment without changing the place of service in the appointment's office, please follow the steps outlined below: Navigate to Account > Facilities   Select  Add New Facility ...
  4. How Do I Use an Alternative Pay to Address on Patient Statements?

    Please follow the below instructions to use an alternative pay-to/remit-to address on the patient statement.  You would use this option if you do not want patient payments coming directly to your office.  They could be directed to an alternate, perh...
  5. How to Generate a Statement with the Responsible Party Information?

    If you need to direct a statement to someone other than the patient, perhaps a parent or guardian, you can designate that in their chart. The steps below will show you how to enter the information. Hover over Patients and select Pa...
  6. Release Notes for DrChrono Mobile Version 11.0.103

    Check out our release notes to learn about our latest enhancements to your DrChrono mobile experience.
  7. Release Notes for DrChrono Mobile Version 11.0.108

    Check out our release notes to learn about our latest enhancements to your DrChrono mobile experience.
  8. Release Notes for DrChrono Mobile Version 11.0.109

    Check out our release notes to learn about our latest enhancements to your DrChrono mobile experience.
  9. Release Notes for DrChrono Mobile Version 11.0.102

    Check out our release notes to learn about our latest enhancements to your DrChrono mobile experience.
  10. Release Notes for DrChrono Mobile Version 11.0.100

    Check out our release notes to learn about our latest enhancements to your DrChrono mobile experience.