Create an API application in DrChrono to connect your practice to other services. Learn the permission you need and the steps to get started with DrChrono APIs.
You can generate a report from the Remittance Report and use it to validate your bank statement to ensure that you have received all deposits and/or checks that match ERAs and EOBs posted to your account. Navigate to Billing > Remittance...
As ERAs are received from the clearinghouse, they will automatically post to your patient's appointments. If you would like to verify that you have received the deposit or check before the ERA posts to your patient's appointments, the system c...
Enabling Auto Set Billing status will help your office by updating the billing status automatically when you receive an ERA from a payer. The Billing status will change to ERA Received, ERA Denied, Internal Review, Balance Due, or Paid in F...
To make things easier to post multiple payments from a single-payer EOB, DrChrono has an area that allows for the posting of multiple lines of transactions instead of adding a line item for each charge. Navigate to Billing > Live Claims Feed...
There may be times when you need to move a charged amount listed under "Ins Bal" (Insurance Balance) in the Live Claims Feed, to the patient's responsibility (Pt Bal). For example, you may manually post a denial from a payer because the pati...
If you routinely adjust off balances, you can save time by enabling this feature. Navigate to Account > Provider Settings . Under the Miscellaneous heading, scroll down to the option labeled Balance Writeoff . There is one for ...
If you have multiple claims to adjust to zero, you can do it quickly and efficiently by following the steps below: First, you will need to enter a setting under Account > Provider Settings > Medical Billing. It is listed under the Misc...
Sometimes a payer will retract a payment from an appointment that was previously paid. An example would be when the patient was not eligible on the date of service. They could have paid the claim with the information that the pat...