Updated Articles

  1. Logs tab under Patient Payments

    The Logs tab provides a full overview of the events associated with that patient's billing. Each time a payment is moved, logged, etc., you'll find it here. You can navigate to this screen by going to Billing > Patient Payments >...
  2. Prescribing with your Narcotics Addition DEA Number (NADEAN)

    If you prescribe medications for narcotics addiction, you can enter your NADEAN by going to Account > Provider Settings and selecting the eRx Info tab. Once entered, your NADEAN will transmit with your prescription. When prescribing, t...
  3. Moving charges listed under Ins Bal to the patient

    There may be times when you need to move a charged amount listed under "Ins Bal" (Insurance Balance) in the Live Claims Feed, to the patient's responsibility (Pt Bal). One example would be if you are manually posting a denial from a payer bec...
  4. CMS Measure ID 128: Preventive Care and Screening: Body Mass Index (BMI) Screening and Follow-Up Plan (CMS69v10)

    You can easily enter data in DrChrono to sync with Healthmonix MIPSpro. You can enter some data in multiple places. Please see our article on all the areas in DrChrono where you can enter data for reporting with Healthmonix MIPSpro. Your ...
  5. Video: Unmatched ERA

    Do you have payments that the system could not match or post? Find them under Unmatched ERAs. Check out this video to identify and rectify the unmatched payments. Here is a link to an article that will walk you through Unm...
  6. e-Prescribing

    In DrChrono, the denominator is the total number of prescriptions you have generated (printed or sent electronically ). The numerator is the number of prescriptions you have sent electronically from DrChrono with the Send Prescription button. ...
  7. How do I cancel my OnPatient account?

    If you would like to cancel the use of your OnPatient account, please contact your provider to revoke your account invitation. ...
  8. How is my information kept secure?

    We at DrChrono (the developers of OnPatient) understand the importance of protecting your information. DrChrono uses only the most secure servers to ensure your information is stored and protected to the highest standards. We store all of your infor...
  9. How do I complete the Onboarding Forms prior to an appointment?

    When you schedule an appointment with your healthcare provider, either online or with the office, you may be asked to fill out onboarding forms through OnPatient to get your health records set up with your provider. Navigate to the Appointme...
  10. Scheduling an Appointment on the OnPatient App

    If enabled by your provider, you can schedule an appointment through the OnPatient app. 1. Select the Appointments menu. 2. You can see your past and upcoming appointments. Select the ( ) icon to schedule a new appointm...