Enabling Your Browser's Camera for Video Visits on Safari

To use DrChrono's telehealth feature, you must enable your camera so that you can join video visits.

First Video Visit Launch

When you start your first video visit, you will be asked to allow access to your browser and microphone. Click Allow and you will be ready for your video visit.

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What to do if your video was previously disabled in your browser

If your camera had been previously disabled in your browser, click on Safari in the top left of Safari's toolbar and select Preferences.

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For Video

Click on Websites on the top and then Camera on the left. Next, select Allow from the dropdown on the left next to the website.

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For Sound

Click on Websites on the top and then Microphone on the left. Next, select Allow from the dropdown on the left next to the website.

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Finally, refresh the browser and you'll be ready for video visits.