You may have noticed that after scheduling an appointment there are small initials in the right and left-hand corners. These initials represent the appointment status abbreviation and the provider's initials.
The abbreviations or symbols on t...
A Guide to Formulary Symbols
A formulary is a list of drugs or supplies that indicate the greatest overall value after evaluation for both safety and effectiveness. In DrChrono, medications and supplies are labeled with formulary symbols, indi...
While the patient cannot directly edit their Medication/Allergies and Problems, they do have the option to inform their provider of any changes by:
Sending a message to the provider
Providing any changes in the Changes to Medication section ...
A lot of important patient information can be found on the patient demographic page.
To get to the patient chart quickly, use the hotspot search. It's located in the top right corner of the website, no matter what page you're on. It will take...
Documents must be in one of the following file formats to be faxed from the DrChrono system:
PDF
JPEG
PNG
Once you upload your file in one of these formats, the Fax option to the right of the document will appear. Files that are...
If you are unable to find your patient's clinical note, the most likely scenario is that the associated appointment was deleted and therefore the clinical note attached to that appointment was also deleted.
To verify that this was the cause fo...
Please Note that Stripe is not available to new customers. Please see our article on DrChrono Payments for setting up payment processing.
DrChrono allows you to process patient payments through the patient's credit card. You can do ...
Adding a Responsible Party to a Patient Statement If you need to direct a statement to someone other than the patient, perhaps a parent or guardian, you can designate that in their chart. The steps below will show you how to enter the ...
Follow the steps below to set the Accept Assignment for a specific payer. Hover over the Billing tab and select the Insurance Setup screen If the payer you need is not listed, you can add it by clicking on +Add New EDI Enrollment
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If your claim is denied for timely filing, you can appeal the claim with the proof of timely filing if it was filed within the payer's established guidelines. 1. Hover over the Billing tab and select Live Claims Feed . 2. Filt...