Popular Articles

  1. Appropriate and Inappropriate Use of the 'Notes to Pharmacy' Field

    Within the National Council for Prescription Drug Programs (NCPDP) SCRIPT v10.6 standard for e-prescribing, a custom note can be sent to the pharmacist/ pharmacy personnel using the Notes field. This field is designed to convey information to the ph...
  2. Getting Started with Billing through DrChrono

    Getting Started With Billing The DrChrono platform revolves around patient appointments. It works this way since that is how you interact with patients and bill for the care provided. First, fill out the schedule appointment prompt cr...
  3. Labcorp Label Printing

    Labcorp Specimen Labels in DrChrono In order to print Labcorp specimen labels, you must use a standard office printer. Labcorp labels do not print using a DYMO printer as Quest labels do. Please use Labcorp 8-Label paper when printing Labc...
  4. Customizing the OnPatient Onboarding/Check-In Interface

    Learn more about customizing the OnPatient onboarding/Check-In interface.
  5. What is an NDC and Why Do I Need To Include It?

    NDC is an industry acronym that stands for National Drug Code . It is a unique 10-digit code that is universal for human drugs in the United States and is present on all drug packages in the United States. Payers require this informatio...
  6. Consent Forms vs. Check-In Process

    Explore the differences between consent forms vs. the onpatient portal and check-in app.
  7. Enhanced Patient Statement Delivery

    How it works | OnPatient | Sample Statements | Pricing | Benefits | Turn off/on feature Launching Soon! Providers now have access to an enhanced patient statement delivery system designed to improve engagement and reduce cost...
  8. Two-Factor Authentication (2FA) FAQ

    Find answers to the most frequently asked two-factor authentication (2FA) questions.
  9. UB04 Box 3A - Patient Control Number on an institutional claim

    Within box 3A of the UB04 form, DrChrono will print a patient control number that will follow the patient throughout their history with your practice. It is similar to the chart ID number (example: AABB000001) in that once assigned to a patient, ...
  10. Scrubbing Errors: What do they mean?

    Before sending your claims to the clearinghouse for submission to the payer, they undergo a scrubbing process. If an issue is identified, the claim will be moved to the "Missing Information" status and populated with the specific error. ...