Updated Articles

  1. How does Two-Factor Authentication (2FA) work in DrChrono?

    Two-factor authentication (2FA) helps secure your account by linking a mobile device to your login credentials. Your mobile device is then used to generate an authentication token that a user must enter while logging in. This adds an extra layer of ...
  2. How do I view my patient's history and documents on the iPhone?

    In the EHR app on the iPhone, all your patient's past documentation is accessible with patient history. Within patient history, you can access: Past clinical notes Patient documents Lab results Photos Imaging Videos ...
  3. Using M*Modal's Speech-to-Text With DrChrono on the iPhone

    DrChrono is integrated with the most accurate HIPAA-compliant medical Speech-to-Text product on the market from M*Modal. M*Modal believes that having a Speech-to-Text solution in a doctor's office is less about speech recognition and more about spee...
  4. How do I disconnect my OnPatient account?

    If you need to disconnect your OnPatient account from your provider, you can easily complete this process through your OnPatient account. 1. After logging in, select the Doctors tab and click Disconnect . 2. A window will open to co...
  5. Support Electronic Referral Loops by Sending Health Information (HIE Option 1)

    You can enter the data generated from sending direct messages DrChrono to your Healthmonix MIPSpro account. Description For at least one transition of care or referral, the MIPS-eligible clinician that transitions or refers their patient to ...
  6. Why does my DrChrono account log me out frequently?

    DrChrono has an auto-logout feature built into the system that will automatically log you out of your account when it is idle for 25 minutes , t hen prompt the user to stay logged in with a pop-up, which will give the user an additional 5 minute...
  7. ePS Reconnection Payer List (A-E) as of 5.01.2024

    ePS Payer ID DRC Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF13162 13162 1199 National Benefit Fund P ...
  8. How does a patient view lab results in OnPatient?

    As the provider, you have the ability to share labs with your patients . Once you have done that the patient can take the following steps to view their lab results: 1. Log in to OnPatient and click on Labs under the Health Profile tab...
  9. How to create a Custom Patient Payment Type

    If you would like to create a custom patient payment type such as a coupon, flex spending card, etc, you can do so by following the steps given below. 1. Go to Account > Custom Fields . 2. Click on Patient Payment T...
  10. Adding Billing Profiles to Forms

    Learn how to add billing profiles to forms to be able to code your visits at the tap of a button. ...