Updated Articles

  1. Prescribing with your Narcotics Addition DEA Number (NADEAN)

    If you prescribe medications for narcotics addiction, you can enter your NADEAN by going to Account > Provider Settings and selecting the eRx Info tab. Once entered, your NADEAN will transmit with your prescription. When prescribing, t...
  2. CMS Measure ID 128: Preventive Care and Screening: Body Mass Index (BMI) Screening and Follow-Up Plan (CMS69v10)

    You can easily enter data in DrChrono to sync with Healthmonix MIPSpro. You can enter some data in multiple places. Please see our article on all the areas in DrChrono where you can enter data for reporting with Healthmonix MIPSpro. Your ...
  3. How do I cancel my OnPatient account?

    If you would like to cancel the use of your OnPatient account, please contact your provider to revoke your account invitation. ...
  4. How is my information kept secure?

    We at DrChrono (the developers of OnPatient) understand the importance of protecting your information. DrChrono uses only the most secure servers to ensure your information is stored and protected to the highest standards. We store all of your infor...
  5. How do I complete the Onboarding Forms prior to an appointment?

    When you schedule an appointment with your healthcare provider, either online or with the office, you may be asked to fill out onboarding forms through OnPatient to get your health records set up with your provider. Navigate to the Appointme...
  6. Scheduling an Appointment on the OnPatient App

    If enabled by your provider, you can schedule an appointment through the OnPatient app. 1. Select the Appointments menu. 2. You can see your past and upcoming appointments. Select the ( ) icon to schedule a new appointm...
  7. How do I access my lab results?

    Viewing lab results through OnPatient must be enabled by your provider. If you need access to lab results information that you do not currently see available in your OnPatient account, we recommend reaching out to your healthcare provider's office f...
  8. Restrictions for Trial Accounts

    Restrictions for Trial Accounts With a DrChrono Trial Account, you will not have access to the following: Rx Labs Reminder Medical Speech-to-text Claims Management Third Party Integrations Security Restrictions for Trial Accoun...
  9. United Healthcare (UHC): Reconsideration and Appeals

    Did you know that beginning February 1, 2023, you will be able to submit claim appeals and reconsiderations electronically through UHC's portal? According to UHC, this change will affect commercial and Medicare Advantage plans. It does ...
  10. Preventive Care and Screening: Body Mass Index (BMI) Screening and Follow-Up Plan eCQM CMS69v11

    Description: Percentage of patients aged 18 years and older with a BMI documented during the current encounter or during the measurement period AND who had a follow-up plan documented if BMI was outside of normal parameter. Guidance: ...