Updated Articles

  1. Contact Your Account Manager Updated

    The DrChrono Client Support team includes a Customer Success team that works alongside our Account Management team to address your needs and support stronger adoption of the DrChrono platform.
  2. Access DrChrono Support Updated

    This article walks you through the various ways to access DrChrono by EverHealth Support.
  3. Usage Report Updated

    Track text messages, faxes, video visits, and phone reminders sent to patients through the usage report in Account Settings.
  4. Best Practices for Building Custom Forms Updated

    Best practices to build a custom form to achieve clinical note optimization.
  5. UB04 Boxes 12-13 - Adding an admission date and hour to an institutional claim form

    DrChrono makes it easy to add an admission date and hour to your patient's claim.  It can be done right within the patient's encounter. Navigate to Billing > Live Claims Feed > Inside the patient's appointment > Right column > Info tab ...
  6. UB04 Box 14 - How to add type of admission to an institutional claim

    Box 14 of the UB04 institutional claim form requires a description of the patient's type of admission. You can quickly add this information via the patient's encounter under your Live Claims Feed. Navigate to Billing > Live Claims Feed ...
  7. UB04 Box 16 - How to add a discharge hour to an institutional claim

    DrChrono makes it easy to add the discharge hour to your patient's claim. It can be done right within the patient's encounter. Navigate to Billing > Live Claims Feed > Inside the patient's appointment > Right column > Info tab ...
  8. UB04 Box 26 - Utilizing a claim ID from a claim form

    Each patient appointment within DrChrono will be assigned a unique claim ID number automatically. This number will be transmitted to the payer with each submitted claim. On the HCFA-1500 form , it will print in box 26 under the label "Pa...
  9. UB04 Box 42 - Adding revenue codes to an institutional claim

    As you build your institutional claim for services rendered, you will need to add revenue codes to each charge line. This will combine charges by category. Revenue codes can be added first to your fee schedule, and then to each patient e...
  10. UB04 Box 52 - Notating a signed release or informed consent on an institutional claim

    On your institutional claim, you will need to note that you either have (Y) a signed statement on file from the patient permitting a data release or (I) have informed consent to release medical information. DrChrono makes it easy to note both of...