Updated Articles

  1. ePS Reconnection Payer List (N-Z) as of 6.17.2024

    Payer ID DRC Payer ID Name ERAs Impacted by CHC Date Available ERA Enroll? ERA Re-Enrollment Required ERA Delivery Updates HMF36398 36398 NAMM OF ILLINOIS NA NA NO HMFNHCA1 NHCA1 NAPERVILLE H...
  2. How do I add/edit exam rooms in an office?

    DrChrono gives you the ability to configure and customize your office's exam setup through the following functions: Adding exam rooms Removing exam rooms Naming/renaming exam rooms Setting office hours for exam rooms Archive (remove) fro...
  3. I am having trouble getting connected

    There can be many reasons for a network connectivity issue. It can be a router issue, a wireless issue, or actually a server issue. Below are some steps you can take in order to determine the cause. 1.) Is this a DrChrono server-related issue? ...
  4. Building Appointment Profiles on DrChrono

    Watch this video to learn how to set up appointment profiles in your account. If you are having problems viewing this video, click here . ...
  5. Patient Menu Items on the iPhone EHR App

    There are several items available for use located under the Patient menu on the iPhone EHR app. This tutorial will guide you through these options. To access the patient menu, select the patient or appointment. ...
  6. Managing your Favorite Pharmacies

    With DrChrono, you can set pharmacies as favorites to search for pharmacies rapidly while sending e-prescriptions. Favorite pharmacies apply to all your patients and serve as a convenient way to keep track of all popular pharmacies within your offic...
  7. Taking a Picture of Insurance Cards in the Check-In App

    Your patients can take pictures of their insurance cards (front and back) right from the DrChrono check-in app. 1. To take a picture of the insurance card, the check-in app must be in the onboarding section. Select the patient from the appoi...
  8. FAQ: DrChrono Lab Integrations, Health Gorilla, Labcorp, Quest Diagnostics, and Lifepoint

    Q: What labs can I use with DrChrono? A: DrChrono EHR integrates with four third-party organizations that you may use for your labs: Labcorp, Quest Diagnostics, Lifepoint, and Health Gorilla. Labcorp and Quest Diagnostics directly provide clinic...
  9. Adding a Referral and Managing Referral Source Permissions

    Getting Started with a New Referral If you get a referral from another provider, you can add that patient to your account and include the referral information in their chart. To add a new patient, go to Patients and select Patient ...
  10. How do I edit my appointment profiles?

    Appointment profiles save you time by pre-populating fields when creating a new appointment. If you have previously created appointment profiles and would like to edit them, first mouse over Schedule on your navigation bar and selec...