Updated Articles

  1. Create Staff Member Accounts Updated

    Learn how to create and edit staff member accounts.
  2. Secondary submission when Medicare is primary

    When manually submitting a claim to a secondary payer where Medicare is the primary insurer, the Primary Insurance Claim Number may be required. A new text field has been added in the Live Claims Feed to capture this information. When entered,...
  3. Release Notes - November 18, 2025 New

    New features | Enhancements | Resolutions | Coming soon | New feature video overview  Highlights New Features Coming Soon Clinical Form Management Enhancements Improved Patient Chart Documents ...
  4. Enhanced Patient Statement Delivery

    How it works | Documentation | OnPatient | Sample Statements | Statement QR Code |  Pricing | Usage | Benefits | Turn off/on feature   Providers that currently use DrChrono patient statements now have access to an enhanced pati...
  5. Billing and Practice Intelligence Reports

    This feature is in beta testing.  If you would like to test the feature, please reach out to support. The new Business Intelligence menu is organized into two sections — Billing Intelligence and Practice Intelligence — each containing its ...
  6. Billing Summary Report

    This feature is in beta testing.  If you would like to test the feature, please reach out to support. The Billing Summary report provides a clear overview of key performance metrics across monthly, quarterly, and yearly timeframes. It incl...
  7. Preview EDI Claim

    This feature is in beta testing.  If you would like to test the feature, please reach out to support. The new Preview EDI Claim feature enhances transparency by allowing users to view the exact EDI data that will be transmitted to the clearing...
  8. Non-Controlled Substance Prescription Limitations for Staff Acting on Behalf of Providers

    Staff users are limited to creating draft prescriptions for providers to sign and send non-controlled prescriptions and have read-only access to the Send eRx feature.
  9. Creating a New Request : EHI Export

    Learn more about creating a new EHI export request.
  10. Legacy Form Builder Sunset New

    Learn more the legacy form builder sunset.