I can't find my patient's clinical note!

If you are unable to find your patient's clinical note, the most likely scenario is that the associated appointment was deleted and therefore the clinical note attached to that appointment was also deleted.

To verify that this was the cause follow these steps:

1. Go to Clinical > Audit Log

Clinical_Audit_Log.png

2. Search for the Patient's Name. Make sure that the Date Range is correct and select Update Filter.

Audit_Log_Search_Pateint_Enlarged.png

3. If the appointment was deleted there will be a log of the deleted appointment

Appointment_Deleted_Audi_Log_Enlarged.png

If you need to recover the appointment (and clinical note), learn how to here.