New Articles

  1. How do I change a provider for staff members?

    Changing the provider for a staff member is an easy and quick process to complete. 1. To change the provider for a staff member start by going to Account > Staff Members . 2. Select the Staff tab. Click Edit ...
  2. Changing the Provider on an Appointment from the Appointment Window

    If you need to change the provider or select a different provider for an appointment, you can do so in the Appointment tab in the Scheduling Appointment window. Open the appointment window. Select the desired Provider from the dro...
  3. Remove or Replace Providers

    Learn how to remove (suspend) or replace (swap) providers from the practice.
  4. Register Organizations for Health Records on iPhones

    Learn how to register your organization for Health Records on iPhones.
  5. Institutional Billing with DrChrono

    From DrChrono, providers can bill both professional and institutional claims. A professional claim would be utilized for services such as: Office visits with a medical provider such as a doctor or physician...
  6. Sending a Prescription with a Supervising Provider

    If you need to have a supervising provider included on a prescription, you can do so by contacting your account manager, implementation specialist or our support team. You will need to specify: Who can supervise Who needs supervision O...
  7. Where can I find my DrChrono doctor ID, practice group ID, and office ID?

    Some of our integration partners need your DrChrono Doctor ID or Practice Group ID. You can find these easily in your account. 1. Navigate to Account > Provider Settings . 2. Select the Profile tab if it is not alrea...
  8. Video Visits on the iPhone EHR App

    Through DrChrono's EHR App, you can connect with your patients with our telehealth feature. You can schedule and conduct video visits easily all on the app. In this article, we will look at: Scheduling video visits Completing video...
  9. Video Visits on the iPad EHR App

    Through DrChrono's EHR App, you can connect with your patients with our telehealth feature. You can schedule and conduct video visits easily all on the app. In this article, we will look at: Scheduling video visits Completing vide...
  10. My account is on a Read-Only or Billing Work-down plan.  What information do I have access to? 

    My account is on a Read-Only plan. What information do I have access to? Please contact your account manager about pricing for the Read-Only plan. 24/7 DrChrono login access with full account access to view all patient records, medic...