Updated Articles

  1. Productivity Report Updated

    The Productivity Report outlines the number of appointments you had and the total time spent completing the appointments.
  2. Set Up Follow-up Reminders Updated

    Set up a follow-up reminder |  Schedule a follow-up reminder from the appointment  |  Schedule a follow-up reminder from the patient's chart A follow-up reminder prompts patients to schedule appointments on a date you recommend. These remi...
  3. Set Up Appointment Reminders Updated

    Set up appointment reminders from the appointment window.
  4. Deactivate Patient Charts Updated

    Deactivate patient charts by changing the active patient chart status to inactive or inactive-deceased.
  5. Manage Sample Patient Data Settings Updated

    Submit a support case to enable or disable sample patient data for an account.
  6. Video: Insurance and Eligibility Screen

    This feature is in beta.  If you would like to become a beta partner, please reach out to support. ...
  7. Auto Accident / Workers' Compensation / Durable Medical Equipment payers

    This feature is in beta.  If you would like to become a beta partner, please reach out to support. Claims for auto accident, workers' compensation, and durable medical equipment payers require additional information to be paid.  DrChrono makes...
  8. Requesting an Eligibility check and viewing eligibility history

    This feature is in beta.  If you would like to become a beta partner, please reach out to support. Once a payer is added to a patient’s chart, an eligibility and benefits check can be run quickly and seamlessly. Requesting Eligibility | V...
  9. How to Add, Edit, and Archive Patient Insurance

    This feature is in beta.  If you would like to become a beta partner, please reach out to support. Accurately managing patients' insurance is critical to smooth check-in and successful billing. The steps below show how to add new insurance, up...
  10. Understanding the layout of the screen

    This feature is in beta.  If you would like to become a beta partner, please reach out to support. The insurance and eligibility screen is found in the patient's chart under the Demographics section > Insurances tab.  This screen displays a...