Updated Articles

  1. Financial Transactions Report: Overview

    DrChrono has made significant improvements to the report known as the Financial Transactions report (Day Sheet).  It will now enable you to delve into the financial information from your practice. Let's look at an overview: ...
  2. Complete Payer Enrollment and Resolve Related Medicare Claim Submission Issues

    Submitting Medicare claims successfully requires completing payer enrollment and addressing any related errors. This guide provides an overview of the enrollment process, common errors, and specific scenarios to help you navigate these tasks effecti...
  3. Text-to-Pay: How to re-enable

    Text-to-Pay is a convenient feature in DrChrono that allows practices to send payment links to patients via text message. However, its availability depends on specific conditions related to the payment integration used by the practice. Below, we out...
  4. Common Claim Rejections and how to correct them

    Insurance claim rejections can occur for various reasons, often related to errors or mismatches in the submitted information. Below, we outline the most common reasons for claim rejections and provide step-by-step guidance on how to resolve them. ...
  5. Claims stuck in Bill Insurance Status

    When processing insurance claims in DrChrono, you may encounter situations where claims remain stuck in the "Bill Insurance" status. This issue often arises due to problems with the provider's account status, such as suspension or inactivity. Below,...
  6. Common Insurance Claim Submission Errors

    Managing insurance claims in DrChrono can sometimes pose challenges, such as claims remaining in "Balance Due," incorrectly moving to patient responsibility, or being rejected by secondary payers. This article guides in resolving these issues and pr...
  7. EverHealth Scribe Frequently Asked Questions (FAQ)

    Learn how EverHealth Scribe documents clinical notes, handles transcription, manages diagnoses, and troubleshoots common issues for your practice.
  8.  Health Gorilla (Video) New

    This video describes how to use the Health Gorilla integration.
  9. Using Health Gorilla (improved workflow)

    Learn about the improved Health Gorilla FHIR API workflow.
  10. Using Health Gorilla in DrChrono New

    Health Gorilla has transitioned its integration to their FHIR API, which introduces changes to how users access and use Health Gorilla within patient charts. This article outlines what users can expect from the update, including changes to workflo...