Link Another Provider to Your OnPatient Account

About the new OnPatient portal experience

The redesigned OnPatient portal experience is currently in beta and available to select early-access users. This knowledge article may be updated as the portal experience evolves.

The Care Team page lists all providers connected to your OnPatient account. If you start seeing a new provider who uses OnPatient, you can link that provider to your existing account instead of creating a new login.

Requirements

An activation code from your provider's OnPatient invitation (email or letter)

Link an additional provider

  1. Select Care Team.
  2. Select Link Provider.

  1. Enter the activation code from the invitation and select Next.

  1. Enter your date of birth and phone number or Social Security number to verify your identity and then select Confirm & Connect.

Once your identity is verified, the provider is added to your account and appears on the Care Team page.