Set Up the Office Online Schedule

You can set up online scheduling and select the available days and hours for your patients to schedule appointments online in the Online Schedule section of the Offices page.

Set up online scheduling for an office

If you only turn on Show office information online, the online schedule shows in the scheduling widget, but patients can’t schedule appointments.

  1. Select Account > Practice Management > General Management > Offices
  2. Select View for a specific office and scroll down to Online Schedule.
  3. Select Edit to open the Edit Online Schedule side panel.
  4. Turn the Show office information online and Allow online scheduling in this office toggle switches on.
  5. Make the following selections appropriate for your office:
    • Allow existing patients follow ups
    • Allow existing patient new appointments
    • Allow new patient appointments
    • Allow patients to cancel appointments online
    • No confirmation emails: No confirmation emails are sent to patients.
    • Cutoff Time: Indicates how soon a patient can request an appointment.
    • Google Analytics ID: Used to track the online appointment scheduler.

  1. Under Schedule, select the days and hours you want to allow online scheduling of appointments for patients.
  2. Select Save Changes.