Getting Started with the Live Claims Feed

Articles

Can I customize the view in the Live Claims Feed?
The short answer is YES! Navigate to Billing > Live Claims Feed From the header, select the green "Display" button. A list of all header options will show. You can unselect the ones you no longer wish...
Seeing claims that are set to transmit to the clearinghouse
You can easily identify which claims are ready to transmit to the clearinghouse in the Live Claims Feed. Simply select Other under Claim Status Select Other under Billing Status Click Update Filter The claims set to be transm...
How does Live Claims Feed work?
The Live Claims Feed allows you to see and filter your claims in multiple ways to make them easier to work. Let’s look at each filter and the function it allows: 1. Hover over the Billing tab and select Live Claims Feed : ...
How to add a charge to an appointment from the Live Claims Feed
Adding a charge to a patient appointment is a breeze in the Live Claims Feed screen. The steps below will show you how fast and easy it is. Navigate to Billing > Live Claims Feed Pull up the patient's account using their name, chart ID, o...
Billing Status: What Do They Mean?
DrChrono uses statuses on appointments/claims to know, at a glance, where your claims are in the RCM process. You will see these statuses in your Live Claims Feed. Navigate to Billing > Live Claims Feed . Billing St wil...
How to Filter a Claim by the Billing Status
While working on claims, it is often helpful to sort claims by billing status to work like claims with like claims. Here is how you can easily do that in your Live Claims Feed: 1. Hover over the Billing tab and click on Live Claims Feed . ...
Viewing more than one appointment concurrently in the Live Claims Feed
Sometimes while working on claims, it's necessary to look at two different dates of service simultaneously. DrChrono makes it easy to do right from the Live Claims Feed! Here is how to find the option: Hover over the Billing tab ...
How to Delete a Claim From DrChrono
Please follow the below instructions to delete a Claim / Appointment from DrChrono: 1. Please hover over Billing and choose Live Claims Feed . 2. Navigate to the patient and date of service that you would like to delete fro...
How do I Clone a Claim?
There might be instances where you would need to separate charges on a medical claim into two separate claims for a patient, before submission to the payer. In the DrChrono EHR, we refer to this as cloning claims. Navigate to the Live Claim...
I've Updated the Patient's Insurance but it's not Reflecting in the Live Claims Feed
When you update the insurance information in the patient’s demographics, it will reflect the change for appointments you create in the future. It does not change them retroactively. To change the insurance information for appointmen...
Will Rescheduled Appointments Show up on the Live Claims Feed?
When an appointment's status is set to Rescheduled or Canceled , it will not show up in the Live Claims Feed. However, if you manually edit/reschedule the original appointment for a later date without setting the appoi...
Using the Qty/Min feature in the Live Claims Feed
Often when assembling a patient's invoice, there will be multiple units of the same CPT/HCPCS/Revenue Code. DrChrono has integrated a Qty/Min feature to make accounting for multiple units of the same code a breeze! Navigate to Billing > Live ...