You can message your provider in the OnPatient portal. Contact your provider's office if messaging is unavailable.
Send a message to your provider
- Do one of the following:
- Select the Send New Message card on the Dashboard.
- Select Messages on the menu to open your inbox and then select New Message.
- Select Care Team on the menu to open the Care Team page and select Message in the provider's card.
- Select the provider. If you only have one provider, that provider appears by default.
- Enter the subject and the message content.
- (Optional) Select the paperclip icon
to attach files. Allowed file types are PNG, JPG/JPEG, GIF, PDF, CSV, TXT, and RTF. - Select
to send the message.
to attach files. Allowed file types are PNG, JPG/JPEG, GIF, PDF, CSV, TXT, and RTF.
to send the message.The message appears in your inbox.
