DrChrono PayConnect streamlines your experience when setting up DrChrono Payments. It provides a more intuitive and efficient pathway to activate payment processing services, enabling your practice to accept patient payments while reducing admini...
If DrChrono is temporarily unavailable, you can continue accepting payments using PaySimple directly . Follow the steps below to ensure smooth payment processing during a DrChrono outage. ✅ Step 1: Contact the PaySimple Care Team Reach out t...
Once you set up and accept payments through DrChrono Payments, you can designate it as the processor for all patients who submit payments via their OnPatient account. Navigate to Account > Provider Settings > Patient Payments ...
While processing payments with DrChrono Payments, you may come across one of the following failure or decline codes. Here is a listing of common codes, what they mean, and what the suggested next step should be. Credit Card Decline Co...
Credit card funding times depend on a couple of factors. It largely depends on the day and time the transaction is entered and authorized and the speed of your bank in depositing the funds into your account. The transaction cycle is compri...
While opening an account to process patient payments, Stripe may need additional documents for business verification. Here is a list of documents they deem acceptable for providers in the United States.
Below is a listing of doc...
Stripe may require additional documents to verify the identity and home address of individuals connected to a Stripe account. Here is a listing of documents that they deem acceptable:
Acceptable forms of identificatio...
Updating your bank information with Stripe is easy! You can enter the new details right from your Stripe Dashboard.
Here's how:
From the Stripe dashboard menu, click on the Settings icon and go to ’Business Set...