Reset Your OnPatient Password

Request a password reset | Reset your password

If you forget your OnPatient password, you can request a password reset email from the login page and create a new password.

Request a password reset

  1. Go to my.onpatient.com.
  2. Select Forgot Password.

  1. Enter the email address associated with your OnPatient account.
  2. Select Reset Password.

A confirmation message appears letting you know a reset link was sent.

This message appears even if the email address doesn't match an OnPatient account. If you don't receive the email within a few minutes, verify you entered the correct address and check your spam folder.

Reset your password

  1. Open the email from OnPatient and select Reset Password.

  1. Enter a password and reenter the same password to confirm.  
  2. Select Reset Password.

A confirmation message lets you know your password was reset.

  1. Select Back to Log In to return to the OnPatient login page and sign in with your new password.

  1. Log in to your account with your new password.