Change or Reset Your DrChrono Password

Change your password | Reset your password

Logged-out or locked-out users: Reset your password or create a support case to unlock your account.

Logged-in users: Providers can change their passwords in Account Settings, while staff members can do so in Staff Account Information.

The Audit Log tracks every time you update your email address. 

Change your password

1. Do one of the following:
   • Providers select Account > Account Settings > Profile tab.
   • Staff members select Account > Staff Account Information.
2. Select Change Password.

The Change your password page opens. Your old password is prefilled.

3. Enter your new password and reenter it to confirm.
4. Select Change my password.

Your password has been updated.

Reset your password

1. On the login page, enter your username and select Continue.
2.  Select Forgot password?.

3. Enter your email address and select Reset my password.

4. Check your inbox for a password reset email from DrChrono, and then select the link in the message to reset your password.

You're directed to a page to set your new password.

5. Enter your new password and reenter it to confirm.
6. Select Change my password.

Your password has been changed.