New Articles

  1. Patient Payment Plans: Creating a plan for your patient

    Once you have set the parameters for your account for patient payment plans, you can set up an individual patient plan for your patients. Here's how: Navigate to your patient's chart and select the DrChrono Payment tab > Patient Payme...
  2. Creating an Eligibility Profile

    Eligibility Profiles You can create an eligibility profile to use with individual or batch eligibility checks. 1. Go to Account > Custom Fields . 2. Select Eligibility Profiles from the left menu and +Add Eligibili...
  3. New Place of Service (POS) code 27

    New POS Code The Centers for Medicare and Medicaid Services (CMS) has created a new place of service code 27 to use when services are provided in a non-permanent location, effective October 1, 2023. If you provide services to patients ...
  4. Billing Profiles and Fee Schedules

    Billing Profiles and Fee Schedules When creating your billing profiles, the system will automatically pull in the price listed on your fee schedule, or you can override this price and enter a billing profile-specific price. ...
  5. Release Notes for DrChrono Web 2023-08-29

    Check out our release notes to learn about the latest enhancements we've made to your DrChrono web experience.
  6. Email Verification

    Upon activating your DrChrono account for the first time, you will be prompted to verify the email address you used to sign up before you can access your account. The screen will appear as follows: Open your email client and there wil...
  7. Setting your Exam Room Calendar Increments

    With the exam room calendar increments, you can adjust the minute increments that appear on your calendar. In the example below, the increments are set at 10 minutes. If we wanted to schedule an appointment between 8:00 and 9:00, the increm...
  8. How does DrChrono handle duplicate ERAs?

    There are times when a payer will send 2 of the same ERA/835 files to a provider's account. When these files are received into DrChrono, they will both be listed under Billing > Remittance Reports with a duplicate flag. Only one file will be...
  9. Insurance Plan Types Explained

    Insurance Plan Types When adding a patient's insurance plan in DrChrono, an important field to fill in is the Insurance Plan Type . Entering it at the time of check-in can reduce the likelihood of the claim being rejected for this informa...
  10. Auto Accident Claims: Option to add a business name as policy holder

    While processing auto accident claims, you may have a situation where you need to add a business name as a policyholder. There is an option in DrChrono to list a business/company as such. Navigate to the patient's chart and while on th...