Popular Articles

  1. Creating an Eligibility Profile

    You can create an eligibility profile to use with individual or batch eligibility checks. Navigate to  Account > Custom Fields .  Select Eligibility Profiles from the left menu and +Add Eligibility Profile to create a new profi...
  2. eProvider Solutions- How do I resume a previously started enrollment request?

    Continuing work on a started, but, not submitted, enrollment request through the EPS-integrated portal is fast, easy, and efficient. To begin - Navigate to Billing > Enrollment Select the Continue Unsubmitted tab This scre...
  3. Logs tab under Patient Payments

    The Logs tab provides a full overview of the events associated with that patient's billing. Each time a payment is moved, logged, etc., you'll find it here. Navigate to   Billing > Patient Payments > Logs .  ...
  4. HCFA 1500 Form for Auto Accident Claims

    If you need to complete an HCFA 1500 form for an Auto Accident Claim, follow the simple steps below: Make sure Auto Accident Insurance information is updated by going into the patient's Clinical Chart > Demographics > Insurances > Auto A...
  5. Balance tab under Patient Payments

    The Balance tab provides greater ability to narrow down your search results, and export capabilities. Navigate to Billing > Patient Payments > Balance tab . You can search for patients with unallocated amounts and appointment b...
  6. Viewing more than one appointment concurrently in the Live Claims Feed

    Sometimes while working on claims, it's necessary to look at two different dates of service simultaneously. DrChrono makes it easy to do right from the Live Claims Feed! Here is how to find the option: Hover over the Billing tab ...
  7. OnPatient Settings: Automatically Inviting New Patients to OnPatient after their First Appointment

    Learn more about OnPatient settings: automatically inviting new patients to OnPatient after their first appointment.
  8. Good Faith Estimate: What if I don't know a related provider's NPI?

    If you are adding a provider or facility to your estimate, the tool will ask for their Tax ID (TIN) and NPI. If you do not have them, you can skip over them, but it's highly encouraged to obtain the information to give your patient a complete estim...
  9. C-CDA Files and DrChrono

    DrChrono allows for C-CDA exports and imports of information. We offer bulk imports of C-CDA files on paid plans. To learn more about what C-CDA is check out CMS's page on C-CDA files. Importing 1. Go to Patients > Patient List ...
  10. Patient Payment Plans: Late Payments

    If you have patients on payment plans who are not on a recurring payment via a credit card on file, there is an easy way to see if any payment is overdue. Navigate to Report > Patient Payment Plan Report Press on the up/down arro...