Patient Payment Plans: Canceling an existing payment plan

If you need to cancel an existing payment plan, you can easily do so by following the instructions below:

  1. Navigate to the patient's chart > DrChrono Payments > Patient Payment Plan header




     2. Through the button on the right-hand side, you can cancel the existing payment plan.



Note: Once you click the "Cancel Existing Plan", the plan will immediately be removed from the patient's account.