Rejection OTHER PAYER INSURANCE TYPE CODE: REQUIRICARE SECONDARY CLAIMS (Secondary) will appear only when Medicare is entered as secondary insurance for the patient. Generally, whenever Medicare is applied as secondary insurance for a patient...
The Contacts List , located in the Message Center, can be prepopulated with contact entries using a CSV file.
The fields below are accepted:
Column Name
Description
Format
Required
Example
First Name
Contact's...
You can easily send an email to a patient, a group of patients, or all of your patients with the Send Email feature.
Note : DrChrono prohibits sharing PHI (protected health information) via the Send Email feature.
If you wish to send a secu...
Yes! You can add any information that the payer may need when adjudicating the claim can be added to appear in box 80 on the UB04 form. Navigate to Billing > Live Claims Feed > Inside patient's appointment > Info tab If you need additio...
Adding Insurance Payers In DrChrono, you have the option to add a payer if needed. What is a payer? A payer is an insurance company, auto accident insurance, worker compensation plan, or durable medical equipment carrier that pays a pa...
While processing payments with DrChrono Payments, you may come across one of the following failure or decline codes. The information below lists the common failure and decline codes, what they mean, and what the suggested next step should be.
...