Popular Articles

  1. UB04 Box 67 - How to add diagnosis codes to a patient's institutional claim

    There are a few ways in DrChrono to add diagnosis codes to a patient's claim. Which one is best depends on where you are in the system and what fits better in your workflow. Adding directly to the appointment Navigate to Billing > Live ...
  2. UB04 Box 70 - When do I need to use a Patient Reason for Visit Code?

    Patient reason for visit codes is required on institutional claims when the Type of Bill is 013X (hospital outpatient) and 085X (Critical Access Hospital) when the type of visit codes are 1, 2, or 5 and revenue codes 045X, 0516, or 0762 are billed. ...
  3. DrChrono Payments: How to set up your account

    Setting up your DrChrono Payment account is easy and can be done through your DrChrono account.  The first thing you will need to do is reach out to support and let them know you would like to utilize DrChrono Payments to collect your...
  4. DrChrono Payments: Processing a patient payment on the web

    DrChrono is happy to offer your practice a simple, efficient, and convenient way to collect patient payments. After you set up your account with DrChrono Payments, you are ready to process a payment. Navigate to Billing > Patient Pa...
  5. Change DrChrono Account Email Addresses

    Learn how to change the email address you used when you created your DrChrono account.
  6. Paying your DrChrono invoice

    Since March 2022, we have been utilizing Oracle Netsuite to simplify the payment of your monthly DrChrono invoice. It includes a new self-service feature that will allow you to pay your invoice by credit card all within the Customer Center....
  7. Enabling your browser's camera for video visits on Firefox

    In order to use DrChrono's telehealth feature, you must enable your camera so that you can join video visits. First Video Visit Launch When you start your first video visit, you will be asked to allow access to your browser and microphone. Cl...
  8. Getting Started with Telehealth in DrChrono

    With DrChrono's telehealth feature, you can easily set up video visits to take care of your patients. 1. Selecting an office for telehealth Before you can use telehealth, you must agree to the updated Terms of Use, Pri...
  9. Sending Email through DrChrono

    You can easily send an email to a patient, a group of patients, or all of your patients with the Send Email feature. Note : DrChrono prohibits sharing PHI (protected health information) via the Send Email feature. If you wish to send a secu...
  10. Appropriate and Inappropriate Use of the 'Notes to Pharmacy' Field

    Within the National Council for Prescription Drug Programs (NCPDP) SCRIPT v10.6 standard for e-prescribing, a custom note can be sent to the pharmacist/ pharmacy personnel using the Notes field. This field is designed to convey information to the ph...