Updated Articles

  1. I don’t feel comfortable providing my Social Security Number as part of the identity verification process for OnPatient portal access. Do I have any other options?

    OnPatient requires successful verification of 2 out of 3 personal identifiers for your account before allowing access to the portal. The three identity values that are offered for validation are Date of Birth (DOB), Social Security Number (SSN),...
  2. Use of High-Risk Medications in Older Adults eCQM CMS156v11

    Description Percentage of patients 65 years of age and older who were ordered at least two high-risk medications from the same drug class. Three rates are reported. Percentage of patients 65 years of age and older who were ordered at least t...
  3. DYMO Installation and Troubleshooting

    In the event you are having trouble setting up or getting your DYMO LableWriter printer to work with your DrChrono account, this article should help you get things going. DYMO Label Software v8.7.4 or higher is required to print lab...
  4. Immunization Registry Reporting

    You can attest to the Immunization Registry Reporting measure in your Healthmonix MIPSpro account. For information on setting up Immunization Registry with our partner Iron Bridge see our article Immunization Registries (Iron Bridge) ...
  5. Where can I locate my fax number?

    You can always open up the Message Center by clicking the envelope icon ( ) on the top right of the toolbar, and your fax number will be shown in the top right of the screen. Everything You Need to Know about Faxing within DrChrono ...
  6. ePS Reconnection Payer List (F-M) as of 5.08.2024

    ePS Payer ID DRC Payer ID CMD Payer ID Name Line of Business Claims Impacted By CHC Claims Enroll? Claims Re-Enrollment Required Status Date Active Payer Notes HMF95432 95432 95432 Facey Medical ...
  7. Blocking Non-Working Hours (Breaks/Vacation)

    Setting up breaks, vacations or non-working hours in DrChrono is as easy as scheduling an appointment. 1. Roll over the Schedule tab and select Calendar . 2. Select the time slot for the break on the calendar. Click the ...
  8. How do I edit my contact information?

    One of the first steps you will want to do when setting up your DrChrono account for the first time is to enter all of your contact information. This includes your name, specialty, website, phone numbers, and all of the necessary information to get ...
  9. Allowing Your Patients Access to Their Clinical Summary Through OnPatient

    There are two ways your patients can easily view, save, or print their clinical summary through your OnPatient portal. Viewing your clinical summary directly on the website Log in to the OnPatient account. Select Health Profile . ...
  10. Will DrChrono take a percentage of my collection for claims prior to our contract date?

    No, for Apollo Plus customers, our system is designed to calculate collection based on the go-live date agreed upon by the practice. The only exception to this is if we are working on a legacy project for you. We would collect the agreed-...