Claim files are sent from DrChrono 7 days a week, 365 days per year, regardless of weekends and/or holidays. The time they are sent depends on the clearinghouse they are submitting to.
Currently (as of November 2022) claims are ...
If you are billing claims to Alaska Medicaid on the HCFA-1500 form and including documentation, the type of documentation attached must be listed in Box 9B on the HCFA form. You can add this information easily from the Live Claims Feed. If yo...
Medicare will reject claims for timely filing if it is filed 12 months/1 year after the date of service. Medicare does not allow appeals for timely filing denials, however, you might be able to request that the claim be reopen...
If your claim is denied for timely filing, you can appeal the claim with the proof of timely filing if it was filed within the payer's established guidelines. 1. Hover over the Billing tab and select Live Claims Feed . 2. Filt...
You can send a corrected claim by following the below steps to all payers except Medicare (Medicare does not accept corrected claims electronically). To submit a corrected claim to Medicare, make the correction, and resubmit it as a re...
If any of your claims are denied/rejected for the reason phone number of billing office is required , following the steps below will correct the issue so you can rebill. First, you want to identify which office the appointment was billed u...
Rejection OTHER PAYER INSURANCE TYPE CODE: REQUIRICARE SECONDARY CLAIMS (Secondary) will appear only when Medicare is entered as secondary insurance for the patient. Generally, whenever Medicare is applied as secondary insurance for a patient...
You can receive a rejection "Service line COB "when you submit a claim to secondary insurance when the primary insurance payment details posted are not correct or incomplete. In the screenshot here, the billed amount is $150....
If the patient's services are the result of an accident, the payer will want that information disclosed on the claim. The directions below will show you how to add the information so the claim can be resubmitted and processed. Hover over...