Updated Articles

  1. Restrict Staff to an Office Updated

    Restrict staff to an office or multiple offices on the Staff page.
  2. Export Individual Patient C-CDA Files Updated

    You can export a patient's clinical summary file — called a C-CDA — directly from their chart. You can also share it with your patient through OnPatient. For details on exactly what data is included in a C-CDA file, see our related article . ...
  3. Tracking Important Dates and Information Using Patient Flags New

    Learn how to create and manage patient flags to track dates, tasks, and special care needs. Set up flag types, add them to charts, and run reports.
  4. Generating a Patient Flag Report

    Learn how to use patient flags in your system to quickly organize and filter patient populations. Step-by-step guide to generating custom reports efficiently.
  5. Patient Chart Documents

    Manage patient documents, permissions, and tags. Efficiently access notes, consents, referrals, and lab results.
  6. DrChrono Payments: WorldPay Common Failure and Decline Codes

    When processing payments through DrChrono Payments, you may occasionally encounter a payment failure or a decline code. The guide below explains the most common codes, what each one means, and the recommended steps to help resolve the issue and ...
  7. DrChrono Payments: Stripe business verification

     While opening an account to process patient payments, Stripe may need additional documents for business verification.  Here is a list of documents they deem acceptable for providers in the United States.  Below is a listing of docu...
  8. VIDEO: DrChrono Payments: Live Claims Feed

    Check out this video to learn about our Live Claims Feed, where all your claims live and can be reviewed and worked with just a few clicks. ...
  9. DrChrono Payments: Processing a patient payment on the iPad

    You can process patient payments on the go by utilizing your iPad. Log into your DrChrono account Pull up the patient's appointment, scroll down, and press Add under the Billing Details section. If "Pay with DrChrono Payments...
  10. DrChrono Payments: Processing a patient payment on the web

    DrChrono is happy to offer your practice a simple, efficient, and convenient way to collect patient payments. After you set up your account with DrChrono Payments, you are ready to process a payment. Navigate to ...