To assist in identifying ERAs where the total paid on the file does not match the Check/EFT amount, we have added an Unbalanced ERA filter to the Remittance Report section. Navigate to Billing > Remittance Reports Select the report parame...
For customers utilizing ePS (eProvider Solutions) Clearinghouse, a new Timely Filing Letter with claim-specific information is at your fingertips, should you need to file an appeal for a Timely Filing Denial. Navigate to Billing > Live Clai...
The billing picklist allows you to create a list of frequently used codes. You can quickly select and add the codes you use most often to a visit. The billing picklist can be set up under: Billing > Fee Schedule . See our article for m...
Per the Centers for Medicare and Medicaid Services (CMS), when providing telehealth services to a patient while they are at their home residence, the POS code listed in box 24B must be 12- Home. It also needs to match the patient's home address. ...
The Product/Procedure Report will show you what CPT/HCPCS/Custom codes have been billed throughout your practice and detailed patient information if you need to dig deeper. Offices use this report to identify their office's most used procedure an...
The Info column in the Live Claims feed displays a green S when the claim is in a billing status, indicating that it will be sent to the clearinghouse on the next submission file. ...
Print Patient Demographics | View Patient Face Sheet DrChrono providers the ability to print a snapshot of specific health information such as demographics via the web and/or a face sheet via the mobile EHR application. Print Patient ...
Web To quickly access a patient's chart, use the hotspot search located in the top right corner of the website, regardless of which page you are on. It will take you directly to the patient's chart. The search option displays the last 5 pati...
Editing a Subscription Membership category You can edit any of your existing subscription memberships whenever the need arises. Navigate to Account > Custom Fields > Custom Memberships Locate the membership category that needs updating. ...