Updated Articles

  1. How do I Clone a Claim?

    There might be instances where you would need to separate charges on a medical claim into two separate claims for a patient, before submission to the payer. In the DrChrono EHR, we refer to this as cloning claims. Navigate to the Live Claim...
  2. How to Delete a Claim From DrChrono

    Please follow the below instructions to delete a Claim / Appointment from DrChrono: 1. Please hover over Billing and choose Live Claims Feed . 2. Navigate to the patient and date of service that you would like to delete fro...
  3. Viewing more than one appointment concurrently in the Live Claims Feed

    Sometimes while working on claims, it's necessary to look at two different dates of service simultaneously. DrChrono makes it easy to do right from the Live Claims Feed! Here is how to find the option: Hover over the Billing tab ...
  4. How to Filter a Claim by the Billing Status

    While working on claims, it is often helpful to sort claims by billing status to work like claims with like claims. Here is how you can easily do that in your Live Claims Feed: 1. Hover over the Billing tab and click on Live Claims Feed . ...
  5. Billing Status: What Do They Mean?

    DrChrono uses statuses on appointments/claims to know, at a glance, where your claims are in the RCM process. You will see these statuses in your Live Claims Feed. Navigate to Billing > Live Claims Feed . Billing St wil...
  6. How to add a charge to an appointment from the Live Claims Feed

    Adding a charge to a patient appointment is a breeze in the Live Claims Feed screen. The steps below will show you how fast and easy it is. Navigate to Billing > Live Claims Feed Pull up the patient's account using their name, chart ID, o...
  7. How does Live Claims Feed work?

    The Live Claims Feed allows you to see and filter your claims in multiple ways to make them easier to work. Let’s look at each filter and the function it allows: 1. Hover over the Billing tab and select Live Claims Feed : ...
  8. Seeing claims that are set to transmit to the clearinghouse

    You can easily identify which claims are ready to transmit to the clearinghouse in the Live Claims Feed. Simply select Other under Claim Status Select Other under Billing Status Click Update Filter The claims set to be transm...
  9. Prerequisite Legal Registrations Necessary for EPCS

    To get started with EPCS in DrChrono, you must have completed certain registrations per the DEA and your state's laws. You must register for a DEA number to use EPCS. Within most states (all excluding New York), all that is required prior to th...
  10. Account Settings in Detail

    Your DrChrono account comes with a series of settings that allow you to adjust and customize how you interact with your DrChrono account. This article will give an overview of the settings under each tab. The Settings sect...