Popular Articles

  1. How to change the Accept Assignment for an Insurance?

    Follow the steps below to set the Accept Assignment for a specific payer. Hover over the Billing tab and select the Insurance Setup screen If the payer you need is not listed,  you can add it by selecting   +Add New EDI Enrollment ...
  2. Month End Close: Changes, Refunds, Takebacks or Reparsing while in the frozen period

    During the period when charges are frozen, there could be an instance where a correct, refund, or insurance takeback will be needed. These postings can still be made or posted via ERA/835 file, but the transaction date listed will be the date ...
  3. Enhanced C-CDA Exporting (Bulk Export and Scheduling of Export)

    DrChrono allows for C-CDA exports in bulk, from patient groups, or individually. You can also schedule exports of your patient records in C-CDA format. Exporting 1. Go to Patients > Patient List . 2. Click the Export (C-CDA X...
  4. Introducing Your Core Billing Tools

    Core Billing Tools DrChrono provides many tools for you to effectively and efficiently process your claims and keep up-to-date on your financials. Here is a quick introduction to the various tools available to you. Billing Summary ...
  5. How Do I Use an Alternative Pay to Address on Patient Statements?

    Please follow the below instructions to use an alternative pay-to/remit-to address on the patient statement.  You would use this option if you do not want patient payments coming directly to your office.  They could be directed to an alternate, perh...
  6. Text-to-Pay: Refunding a payment

    If you need to refund a patient's payment: Navigate to Billing > Patient Payments . Locate the patient's chart and the payment that needs to be refunded.   On the right side of the screen, you will see a button labeled Refund. A...
  7. Release Notes for DrChrono Web 2023-08-29

    Check out our release notes to learn about our latest enhancements to your DrChrono web experience.
  8. Entering Vitals on Your iPhone

    You can enter vitals on the iPhone from the appointment details page, before/after the visit or during a visit in the clinical note. If your staff takes vitals before/after the provider sees the patient, they can enter vitals in without hitting...
  9. How to use alternate pay to address for EDI transmission?

    If you choose, you can designate an alternate pay-to-address to transmit claims on the EDI claim submission file. This option would be helpful if your billing office is in a separate location from where you render services. Payments from paye...
  10. How to Delete a Claim From DrChrono

    Follow the below instructions to delete a Claim / Appointment from DrChrono: Hover over Billing and choose Live Claims Feed.   Navigate to the patient and date of service that you would like to delete from the DrChrono system. Once on ...