Updated Articles

  1. What to Do with Your Account After Selling Your Practice Updated

    Contact your account manager if you sold your account and would like your DrChrono account and all patient information transferred to another provider.
  2. Steps to Take When Providers Leave Mid-Contract Updated

    If a provider leaves before your practice's contract term ends, you must take specific steps to restrict their access.  Charges Charges for the provider license remain on your account until your contract renews. Notify the Support team o...
  3. Release Notes - October 23, 2025

     
  4. Intelligent Claim Rejection Messages

    DrChrono has introduced an AI-powered enhancement to make claim rejections easier to understand. For customers using the ePS Clearinghouse , rejection messages will now be displayed in clear, simplified language—helping you quickly iden...
  5. Enhanced Patient Statement Delivery

    How it works | Documentation | OnPatient | Sample Statements | Pricing | Usage | Benefits | Turn off/on feature   Providers that currently use DrChrono patient statements now have access to an enhanced patient statement delivery s...
  6. Timely Filing Letter

    For customers utilizing ePS (eProvider Solutions) Clearinghouse, a new Timely Filing Letter with claim-specific information is at your fingertips, should you need to file an appeal for a Timely Filing Denial.  Navigate to Billing > Live Clai...
  7. Patient Chart Documents

    Manage patient documents, permissions, and tags. Efficiently access notes, consents, referrals, and lab results.
  8. Compatible iOS Versions and Devices Supported by DrChrono

    Learn more about compatible iOS versions supported by DrChrono.
  9.  Patient Chart Documents (Video) New

    This video describes how to use the Documents page in the patient chart.
  10.  Patient Chart Demographics (Video)

    This video describes how to use the Demographics page in the patient chart.