Updated Articles

  1. How do I send or resend individual OnPatient invites?

    When you send an OnPatient invite, your patient has 7 days to accept your invitation to connect. If your invite is not accepted within the week, your patient cannot connect with you via OnPatient and you will need to resend the invite. You can send...
  2. Can I Share ERAs with my Previous Biller?

    Yes, all of the ERAs transmitted to our system are tracked under the Remittance Report section; you can download them and share them with your previous biller if needed. 1. Hover over Billing and select Remittance Reports . 2...
  3. Logging into DrChrono Web and iPad

    You can easily log into DrChrono web version here . You only need to type in your Username and password. You can log in from the iPad with your Username and Password, a PIN, Touch ID, or Face ID if you have a newer iP...
  4. FAQ: DrChrono Lab Integrations, Health Gorilla, Labcorp, Quest Diagnostics, and Lifepoint

    Q: What labs can I use with DrChrono? A: DrChrono EHR integrates with four third-party organizations that you may use for your labs: Labcorp, Quest Diagnostics, Lifepoint, and Health Gorilla. Labcorp and Quest Diagnostics directly provide clinic...
  5. Adding a Referral and Managing Referral Source Permissions

    Getting Started with a New Referral If you get a referral from another provider, you can add that patient to your account and include the referral information in their chart. To add a new patient, go to Patients and select Patient ...
  6. How do I edit my appointment profiles?

    Appointment profiles save you time by pre-populating fields when creating a new appointment. If you have previously created appointment profiles and would like to edit them, first mouse over Schedule on your navigation bar and selec...
  7. How do I edit a task?

    1. To edit a task that is assigned to you, please click on the task itself, or the blue pencil icon ( ) on the right of the screen. 2. After clicking on the task, you'll be redirected here, where you're able to make changes to who...
  8. Connecting Square to your DrChrono Account

    DrChrono's integration with Square makes it easy to take credit card payments in one place without having to log in to a different site. You can easily connect Square to your DrChrono account. 1. Hover your cursor over the Account t...
  9. Student Education FAQ

    Are you or someone you know interested in DrChrono’s educational offerings? We believe that the future of healthcare lies in the hands of today's students. DrChrono provides free access with ease to students anytime, anywhere. Question : Where do...
  10. How to Use the Stripe Dispute Dashboard

    When a Stripe dispute (also known as a chargeback) is created, a notification is sent to your Message Center to alert you of the newly filed dispute. To view the details of a filed dispute, hover over the Billing tab and sele...