Updated Articles

  1. VIDEO: Patient Balance/Ledger Report

    Learn how the Patient Balance/Ledger report can assist your office in the video below. ...
  2. How does a patient activate their OnPatient account?

    The provider's office sends an invitation to the email address provided by the patient. The invitation will expire 7 days after being sent. 1. Click on the Sign Up Now button to begin. 2. Enter the following informa...
  3. Push Notifications for iPhone

    You can turn on push notifications for your phone so that you can be notified when certain activities happen. 1. Tap More and select Account Settings. 3. Select Push Notifications . Choose the notifica...
  4. Push Notifications on iPad

    You can turn on push notifications for your iPhone so that you can be notified when certain activities happen. 1. Tap More and select Account Settings . 2. Select Push Notifications. 3. Select the notifications ...
  5. Daily Agenda Email

    The daily agenda email from DrChrono sends you a HIPAA-compliant email that shows your appointments for the day. The email will be sent to the provider's email on file. You can click on the link to be taken to the appointment. You wi...
  6. Creating a Report for Upcoming Appointments

    You can generate a report to see which patients have appointments scheduled and which ones do not use the Advanced Reports feature. 1. Go to Reports > Advanced Reports . 2. Under the Export to File drop-down me...
  7. Using the Free Draw Feature Outside of a Clinical Note

    You can use the free draw feature to mark up or annotate documents in the patient's chart outside of the clinical note. 1. Tap on the patient's name and select Patient History . 2. Select the document. ...
  8. Sending a Referral through the iPad

    Similar to referrals on the web, you can easily send a patient referral through the iPad EHR app. 1. Tap on the patient's name and select Send Referral . 2. A window will open. First, enter the recipient's informat...
  9. How to Turn On Share Patients

    If your practice has more than one provider, you have the option to turn on the Share Patients permission so that patients can be seen by different providers in the group other than their primary provider. When Share Patients is enabled, ...
  10. Refill Requests: What's new?

    DrChrono recently updated and improved our integration with Surescripts which brings enhancements to the refill request process. For more specific information, see our articles on refill requests for eRx and EPCS . The new workflow incl...