Updated Articles

  1. Claim Status: What Do They Mean?

    DrChrono uses statuses on appointments/claims to know, at a glance, where your claims are in the RCM process. You will see these statuses in your Live Claims Feed. Navigate to Billing > Live Claims Feed . "Claim St" will be ...
  2. Types of charges that can be added to an appointment

    Charges to a patient's appointment via custom code, CPT, or HCPCS. Custom Code - codes used for over-the-counter products, or services that do not have an established CPT or HCPCS code. These could include vitamin...
  3. Lifecycle of a Medical Claim

      Once the patient has been treated and the clinical note written, it is time to submit your claim to the payer for reimbursement.  This article explains what happens with your claim after you change the billing status to "Bill Insu...
  4. How to bulk print HCFA forms within DrChrono?

    In order to bulk print HCFA forms within DrChrono, please follow the instructions listed below: 1. Navigate to the Billing tab and click on the Live Claims Feed. 2. Enter the date range or filter the claims for a specific pat...
  5. How Do I Print Superbills Individually, for a Single Day or a Date Range?

    You can print superbills, aka itemized receipts, from a few different places individually or in bulk for a day or date range. Individually you can print from either the appointment window or the billing details screen in the Live Claims Feed. You ...
  6. Printing an institutional claim form - UB04

    If you are set up for billing institutional claims, you can print UB04 / HCFA 1450 forms by following the steps below: 1. Hover over the Billing tab and select Live Claims Feed 2. Click on the visit date for the Instituti...
  7. Printing selected HCFA-1500 forms from the Live Claims Feed

    To print multiple HCFA 1500 forms within DrChrono, please follow the instructions listed below: 1. Navigate to the Billing tab and click on the Live claims feed. 2. Enter the date range or filter the claims for a specific ...
  8. Using the Qty/Min feature in the Live Claims Feed

    Often when assembling a patient's invoice, there will be multiple units of the same CPT/HCPCS/Revenue Code. DrChrono has integrated a Qty/Min feature to make accounting for multiple units of the same code a breeze! Navigate to Billing > Live ...
  9. Will Rescheduled Appointments Show up on the Live Claims Feed?

    When an appointment's status is set to Rescheduled or Canceled , it will not show up in the Live Claims Feed. However, if you manually edit/reschedule the original appointment for a later date without setting the appoi...
  10. I've Updated the Patient's Insurance but it's not Reflecting in the Live Claims Feed

    When you update the insurance information in the patient’s demographics, it will reflect the change for appointments you create in the future. It does not change them retroactively. To change the insurance information for appointmen...